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Northside Lexus

Spring , TX

4.9
6,928 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,928 reviews

May 18, 2021

Great experience. Thank you all. I’m very pleased with my experience. Special thanks to Danh in sales, James in finance, and Rob in service. More

by J.austin26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Danh Nguyen
May 19, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Danh, James, and Rob all took good care of you here at Northside Lexus, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

May 18, 2021

Helpful and fast process. New place is nice big and pretty and the location is also at good. I will recommend to friends and family. More

by Mehvish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Northside Lexus responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Northside Lexus! Providing an excellent customer experience is our number one priority, so we are thrilled to hear our team provided quick and efficient service during your visit. Have a great day and safe travels!

May 17, 2021

Tuesday morning I inquired about a Lexus GX. Randy Covert was the sale guy that helped me acquire info and photos over the phone. Made a deal within that hour. Came in after work and walked out with the car More

by JOHNANGUYEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Northside Lexus responded

All of us at Northside Lexus could not ask for better feedback. We love to hear that Randy and Caleb were able to go above and beyond and get you into the car that is right for you. They both are exactly as your described. They are passionate about helping our customers and providing them with as much helpful information as possible. We are grateful to have earned your business. Safe travels and enjoy your new Lexus GX!

May 17, 2021

Chose them as my dealership not only because i found the Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent costumer service and Hector is t More

by Lizbeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Northside Lexus responded

Lizbeth - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Hector. Congratulations on your purchase, and we hope to see you again at Northside Lexus!

May 16, 2021

Nick was very professional. Buying the car was fast and easy. He was awesome. Our experience with northside side Lexus was great. Everyone was helpful. More

by Sisonralbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Northside Lexus responded

Thank you for the outstanding review! We're thrilled to hear that Nick and the Northside Lexus team made the car purchasing experience quick and pleasant, and we're grateful to have earned your business. We hope you enjoy the new ride and look forward to the opportunity to serve you again down the road!

May 16, 2021

Exceptional in every way! From the woman who greeted us at reception, to our wonderful sales consultant, to our amazing finance gentleman - just a first rate experience! We are beyond satisfied and will re More

by Suzy E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 17, 2021 -

Northside Lexus responded

Hi Suzy! All of us at Northside Lexus appreciate the time you took to leave us such an outstanding review. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received from the moment you walked in the door. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for your business and we hope to see you again down the road. Have a great day!

May 16, 2021

Very easy dealing with Nick on our new RX350 purchase. Very good tech review of the car by Nick’s son. Overall a good experience so far. More

by Michaelmallory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Northside Lexus responded

Congratulations on your new Lexus RX 350, Michael! We are happy to hear that you enjoyed working with our team and appreciate you stopping by to share this feedback. Thank you for the excellent review!

May 16, 2021

The process was very smooth . Wished I got to ask a little more but I felt like they wanted to get done quickly because the dealership was about to close. More

by Jacqueline moctezuma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Fisher
May 17, 2021 -

Northside Lexus responded

Jacqueline - We appreciate you trusting us with this purchase and taking the time to post a review. We want our customers to feel confident in their purchases, so if there are any questions that I can answer, please don't hesitate to give me a call. Thank you for your business. Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

May 16, 2021

This is my third lexus from this dealership and the same sales person. Not only is the car fantastic but the entire dealership is just as great Service, friendliness, knowledge of product are outstanding More

by TALENDUPREE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Northside Lexus responded

Thank you so much for your repeat business! We are delighted to see this fantastic feedback and so happy to know that you're a satisfied customer. Congratulations from all of us at Northside Lexus!

May 15, 2021

Very friendly and professional business approach. Time efficient and straight forward. Salesperson took time to answer all questions and address all issues, I was very glad to continue my business with th More

by AKHSOBOLEVSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis, Hamilton Dawes, Brent Penn
May 17, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Northside Lexus, and we will certainly let Nick know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

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