Northside Lexus

Mason was very knowledgeable about the vehicle. I wished Mason was very knowledgeable about the vehicle. I wished the cars would have been unlocked so we could have looked inside; Mason did volunteer to go Mason was very knowledgeable about the vehicle. I wished the cars would have been unlocked so we could have looked inside; Mason did volunteer to go get keys for any we wanted to look at.... He was not a high pressure salesman, which was perfect for us because we would have left More

Great experience! Came in, got a great and knowledgeable salesman. Test drive was very informative. Paperwork was done very quickly and the sales process was seamless. salesman. Test drive was very informative. Paperwork was done very quickly and the sales process was seamless. More

Excellent experience! I was in and out quickly even on a busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! More

I had a wonderful experience purchasing my first Lexus. Hector did a fantastic job assisting us to find the car that met our needs. Highly recommended! Hector did a fantastic job assisting us to find the car that met our needs. Highly recommended! More

Javier was great from the moment he answered my phone call to the moment I drove off in my car ! I definitely will be referring my friends and family. Love my new car!! call to the moment I drove off in my car ! I definitely will be referring my friends and family. Love my new car!! More

We greatly appreciated the honesty throughout our visit. We emailed online to set up to see a certified preowned. We had an organized, prepared and non rushed experience which led us to choosing the RX 350L We emailed online to set up to see a certified preowned. We had an organized, prepared and non rushed experience which led us to choosing the RX 350L we bought today. More

We arrived & waited 30 minutes in Service Dept. as they couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. for inspection. We were never told who our service manager was so no one knew what was going on. An older woman with blonde hair named Lee kept asking us what did we need today & what we were we doing there!If you don’t know who your service advisor is your are just plain out of luck! Not very good customer service at all! More

I had two previous encounters before going the third time to buy a car. I wouldn’t have gone back but considering this was the closest location when considering a certified Lexus. On my third visit I had the to buy a car. I wouldn’t have gone back but considering this was the closest location when considering a certified Lexus. On my third visit I had the pleasure of meeting Eddie Washington. He was a pleasure to work with and very understanding and patient. Throughout my buying experience I also worked with Chase Fisher. He was very knowledgeable and welcoming with his friendly service. If you are considering a new vehicle I highly recommend these two gentlemen. It was probably one of the best of my 23 car buying experiences I have had. Thank you again Eddie and Chase. More

This is my fourth time dealing with this dealership as they are always fair and professional. The process has been pretty seamless each time, from sales to finance. they are always fair and professional. The process has been pretty seamless each time, from sales to finance. More

For comparison, I have bought several cars and been to several dealerships- this was the smoothest and fastest car buying experience ever. I will not buy a car anywhere else! We came in and Donnie listene several dealerships- this was the smoothest and fastest car buying experience ever. I will not buy a car anywhere else! We came in and Donnie listened to us, immediately took time to show us the model differences on the suvs I was considering. He then sat down with us and went over a list of a few options, we were immediately test driving and within 2 hours we were buying a car. Loved that we were not hassled through the process, and felt the buying process was fair. More