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Northside Lexus

Spring , TX

4.9
6,918 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,918 reviews

January 25, 2021

Terrific car buying experience. Very informative and friendly sales staff. Explored all options to find what was right for us. Low pressure and helped us get the best deal. More

by Muth2022
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
Jan 25, 2021 -

Northside Lexus responded

Congratulations on your new vehicle! We appreciate your business and are thrilled to hear that the Northside Lexus team delivered such a successful purchase experience. Drive safely, and we hope to see you again down the road!

January 25, 2021

We received very good professional assistance with our recent purchase of a nice pre-owned RX350 from consultant John Hovenden and Marcus Atkins in finance. More

by TARRFAM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
Jan 25, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your feedback and are thrilled to hear that you had such a successful purchase experience working with John and Marcus. Congratulations on your new Lexus RX 350, and drive safely! We hope to see you back at Northside Lexus for your first oil change!

January 25, 2021

Mr. Eddie Washington made my experience with Northside Lexus a very pleasant one. He was engaging from the very beginning (but not overbearing). Mr. Washington was very informative and was able to answe More

by texxx32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Washington, Brent Penn
Jan 25, 2021 -

Northside Lexus responded

This review made our day! Thank you for taking the time to share. We appreciate you trusting us with your business and are happy to hear that Eddie went above and beyond to assist with your purchase. Congratulations on your new vehicle, and drive safely! We hope to see you back at Northside Lexus for your first oil change!

January 24, 2021

Northside Lexus has a beautiful interior and an extremely polite staff that makes 5 star hotels pale in comparison. I’ve never been in a dealship that respected its customers more. More

by AHMADASMAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Northside Lexus responded

We can't ask for a better review It means so much to hear that our service stands out to you, and we appreciate this kind feedback about our facilities as well. Thank you from our Northside Lexus team!

January 23, 2021

If I had the availability to rate a zero I would. This sales lacks in customer service. I came into the dealership with an interest in a particular vehicle and his disposition was VERY discouraging to the More

by Terrell3419
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Feb 08, 2021 -

Northside Lexus responded

Terrell - I'm very sorry to see this review about your experience working with our team. It is always our goal to provide high-quality and personalized support during the sales process, and it's hard to see we missed the mark here. If you are up for it, I'd like a chance to speak with you about this further. I won't be able to find your contact information without a last name, so please give me a call. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

January 23, 2021

Superb service with a niche in luxury vehicles. I appreciated the loyalty that Herb extended to me as a new customer. I will be back! More

by HeatherD.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Northside Lexus responded

Heather, thank you for taking the time to leave us a review! We are proud that we earned your business here at Northside Lexus, and we will be sure to let Herb know that you appreciate the help. We look forward to your next visit!

January 23, 2021

Great experience. Very professional! From start to finish I felt like the experience was very positive. There was no pushy sales pitch...a good experience! More

by dekewinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Pierce ((Tech Assistance) was VERY helpful in making me aware of the cars capabilities. Thank you Ava!, Joseph Finley
Jan 25, 2021 -

Northside Lexus responded

Reviews like this one make our day! We are delighted that your recent car-buying experience at Northside Lexus was such a success and we appreciate you posting this feedback. Thank you so much!

January 23, 2021

We have purchased now 4 vehicles from Northside Lexus. The salesman - Mark Green - was very helpful. Brent Penn was as well very helpful - very patient with us explaining our options with extended coverag More

by Wrosenbusch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
Jan 25, 2021 -

Northside Lexus responded

Thank you for your loyalty to Northside Lexus. It is wonderful to hear that Mark, Brent, and the rest of our team continue to provide you with great service. We hope that you are enjoying your newest vehicle!

January 22, 2021

The team was awesome and quite helpful! We love our new SUV and look forward to using their high end services and facilities. Joe Finley and the financial team were great, as well as the folks who showed u More

by bperez1574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Hamilton Dawes
Jan 22, 2021 -

Northside Lexus responded

Your kind review of our team makes our day! Thank you for choosing Northside Lexus and taking the time to share your excellent feedback. We can't wait to welcome you back for more five-star service in the future. Until then, enjoy your new SUV!

January 22, 2021

The experience of buying a car from Northside Lexus was great, so I decided to have the Corporation buy another vehicle for my brother in law... Thank you Mr Tyler and Mr Herb More

by Jae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Jan 22, 2021 -

Northside Lexus responded

Thank you for your continued business, Jae! Your confidence in our team and your positive feedback mean the world to us here at Northside Lexus. Drive safely and have a fantastic day!

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