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Northside Lexus
Spring , TX
6,970 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,970 reviews
October 27, 2020
We are very pleased with our new purchase at Northside Lexus. Our sales rep was very knowledgeable and professional. She went above and beyond her ability to accommodate our requests. Great teams from sal Lexus. Our sales rep was very knowledgeable and professional. She went above and beyond her ability to accommodate our requests. Great teams from sales to service. We definitely will recommend Northside Lexus to our family and friends. More
by MYTRAN281
Verified CustomerEmployees Worked With
October 27, 2020
Chase was excellent. Very easy to work with, knowledgable about the car, and there was no sales pressure. The process was very quick and painless. Thank you. about the car, and there was no sales pressure. The process was very quick and painless. Thank you. More
by WWBD2010
October 27, 2020
I had to come back! Best dealership, sales staff and service that you could possibly want! Tried another brand and another dealership. Nothing comparable in the Houston area! service that you could possibly want! Tried another brand and another dealership. Nothing comparable in the Houston area! More
by BETTY8
Employees Worked With
Other Employees :
My favorite for 20+ years! Tim Karmuth!, Hamilton Dawes
October 27, 2020
Randy was very thorough in addressing all my questions. He was honest when it came to comparing vehicles and aligning the vehicle's capabilities to my needs. I enjoyed his calm and friendly demeanor. I wou He was honest when it came to comparing vehicles and aligning the vehicle's capabilities to my needs. I enjoyed his calm and friendly demeanor. I would definitely recommend giving him a call if you plan to visit the Northside Lexus dealership. More
by angelica.camacho07
Employees Worked With
Randall Blackwell
October 26, 2020
Barry did a great job. Patient through the process. Had to deal with two Hurricanes before I could make it over to the dealership. Greatly appreciated. to deal with two Hurricanes before I could make it over to the dealership. Greatly appreciated. More
by KLEE12
Employees Worked With
Barry Bartel, Hamilton Dawes
October 26, 2020
The salesman Nicholas and the finance manager were very tentative and patient. Answered all of my concerns and made me feel confident in my decision. tentative and patient. Answered all of my concerns and made me feel confident in my decision. More
by SHIRELLAGAMBLE
October 25, 2020
THANK YOU BOTH BRENT AND ERICA FOR THE TIME AND EXCELLENT CUSTOMER SERVICE PROVIDED DURING MY VISIT. I AM VERY HAPPY WITH MY NEW 2020 RX LEASE :) CUSTOMER SERVICE PROVIDED DURING MY VISIT. I AM VERY HAPPY WITH MY NEW 2020 RX LEASE :) More
by MissMariLopez
October 25, 2020
Eddie was amazing to work with. He makes sure to take care of his guests needs. He made it a great experience! I would recommend him and Northside Lexus to any friend or family member. care of his guests needs. He made it a great experience! I would recommend him and Northside Lexus to any friend or family member. More
by Omar I
Employees Worked With
Eddie Washington, Brent Penn
October 25, 2020
My experience was perfection. Don Holifield helped me lease my first Lexus 4 years ago and he’s done it again! I’m so happy to do business with a prestigious and down to earth gentleman. I’m also so hono lease my first Lexus 4 years ago and he’s done it again! I’m so happy to do business with a prestigious and down to earth gentleman. I’m also so honored to continue my faithfulness to Northside Lexus, the culture and friendliness is what keeps me going back. Thank you, Don H. And the Lexus Team! More
by janie_02f15
October 24, 2020
We were greeted with warmth and welcome by Needham. However the manager felt the need to express we needed to package up the deal before we left for the day. After that deal did not materialize due to However the manager felt the need to express we needed to package up the deal before we left for the day. After that deal did not materialize due to the vehicle that I liked was difficult to finance due to the age of the car, I purchased an even more expensive vehicle and did not see the manager that felt the need to share how important the other sale was due to a customer traveling over an hour for the other car. I am a returning customer... More
by j4inc1992
