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Northside Lexus

Spring , TX

4.9
6,921 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,921 reviews

November 16, 2018

Excelllent buying experience Excellent reception, sales extremely friendly and courteous. Was able to understand and match needs to the right vehicle in minutes, and the deal was More

by JKATOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Hastings, she also was excellent, Ava Pierce
Nov 29, 2018 -

Northside Lexus responded

Hello there! We are so pleased to hear that you had such an exceptional experience here at Northside Lexus! Our team truly believes in providing the best for our guests and we thank YOU for taking the time to write a review!

Dec 01, 2018 -

JKATOK responded

Unfortunately after I wrote this review, the finance department dropped the ball on sending me my check for the trade-in by two weeks after the promised date due to an employee's lack of follow through and despite several of my phone calls which were never returned. Had to go back to Nick who promptly corrected the situation and the check was cut the next day and I understand they took immediate steps to make sure this never happens again.So thank you Northside Lexus for restoring my faith in your customer focus and professionalism. We will continue to make Northside our go to dealership in the future.

November 15, 2018

Great experience Awesome job fast easy and great service this car is my Dream and I’m so happy and pleased with this purchase beautiful great warranty More

by Sherrika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Northside Lexus responded

Hello Sherrika! We are so pleased to hear our team was able to leave such a great impression on you! Providing exceptional customer service is something we certainly strive for and we thank you for taking the time to write such an incredible review!

November 15, 2018

Barry was awesome! I worked with Barry to surprise my wife for Christmas with a RX 350. He took care of me and made the entire process smooth as butter. I only had to sh More

by Brian.Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bartel, Brian Cobb
Nov 15, 2018 -

Northside Lexus responded

Hi Brian! What an incredible experience for all involved! We are so pleased to hear that Barry and the team took such great care of you & made this moment a memorable one! We certainly take pride in providing exceptional customer service to our guests. Thank you for taking the time to write such an amazing review!

November 15, 2018

Come on down Short and sweet. I was treated with respect,honesty, and candor. What else can one require of a Dealership? As one army officer once stated ( More

by myloss
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calib Robinson.
Nov 15, 2018 -

Northside Lexus responded

Hello Gary! We are so thrilled to hear you had such a great experience with us here at Northside Lexus! We certainly find Don to be an exceptional part of the team as well and thank you so much for taking the time to write a review!

November 14, 2018

A great dealership to buy a car If you're looking for a dealership With professional sales people look no more This place is it It was the best preowned car Purchase over And I plan More

by ROBERT_COTHRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Northside Lexus responded

Hello Robert! We are absolutely elated to hear that Ashley and our team were able to leave such a remarkable impression on you! We certainly strive to provide outstanding customer service and make the car-buying experience as stress free & easy as possible. So we thank you so much for taking the time to write such a great review!

November 14, 2018

Great service! We have always had great experiences at Northside Lexus. The sales staff is knowledgeable and helpful. The showroom is inviting. We will continue to p More

by Jennifer.moseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Allen
Nov 14, 2018 -

Northside Lexus responded

Hi Jennifer! We are so thrilled to hear you've had yet another great visit with the team here at Northside Lexus! We take great pride in providing exceptional customer service and we thank you for taking the time to write this review!

November 14, 2018

Great experience Was not pushy at all. Didn’t question me when I said I was financing the vehicle at my credit union. Evaluated the cars being considered based on wh More

by SANDY.WATSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Nov 14, 2018 -

Northside Lexus responded

Hello Sandy! We are so pleased to hear that your experience at Northside Lexus was a pleasant one! Alex is a fantastic part of our team and we are ecstatic that he made such a great impression on you, we certainly strive to make purchasing a vehicle with us as easy & stress-free as possible. Thank you for taking the time to write such a great review!

November 14, 2018

Great Service We always get excellent service here and that is the main reason we keep coming back. We will never own anything but a Lexus! Thanks! More

by TERCHUSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner
Nov 15, 2018 -

Northside Lexus responded

Hi there! Firstly, we'd love to thank you for being a long time guest with us here at Northside Lexus. We are absolutely elated to hear that once again we were able to provide you with such exceptional customer service. Thanks for writing such a great review!

November 14, 2018

Great experience! Nick, my salesman, was very patient and knowledgeable. He wasn't pushy in any way, which was very nice in today's world. He answered all my questions More

by sheffieldfamily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Northside Lexus responded

Hello there! We are beyond thrilled to hear that our team was able to provide you & your family with such remarkable customer service! Nick certainly is a fantastic part of our family here at Northside Lexus and we are elated that he was able to make the car buying experience a smooth one. We thank you for such an amazing review!

November 13, 2018

My experience at the dealership I’m very satisfied with the way we were treated and how nice everyone was . I would use this dealership again. Thank you to Robert James and Renee Has More

by DANPOLANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert James
Nov 14, 2018 -

Northside Lexus responded

Hello Dan! We are so pleased to hear that you had such an exceptional experience here at Northside Lexus! Our team truly believes in providing the best for our guests and we thank you for taking the time to write a review!

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