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Northside Lexus

Spring , TX

4.9
6,920 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,920 reviews

November 12, 2018

Very welcoming environment! Needham made us feel very welcomed immediately! He was very thorough and clear in explaining all the details involved with getting the car I wanted! More

by clballard0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance department, Marcus Atkens and Brian Cobb, tech specialist all provided excellent service!
Nov 12, 2018 -

Northside Lexus responded

Hi there! We are so pleased to hear you had such a pleasant car-buying experience with Needham! He is certainly a fantastic part of our Northside Lexus team. Thank you for taking the time to write such a great review!

November 12, 2018

We just purchased our fifth new Lexus from Northside Lexus. As usual, we were treated like royalty at Northside Lexus. Our salesman, David Gardner (who sold us our last Lexus also) is a professional and a stra More

by JOHNWIDMIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario, David Ortiz, David Gardner
Nov 12, 2018 -

Northside Lexus responded

Hello John! We are so thrilled to hear that our team provided you with such exceptional customer service! David is an excellent part of our Northside Lexus family and it is so great to hear he was able to provide you with another pleasant car-buying experience. Thank you for the fantastic review!

November 12, 2018

Great friendly service Donnie was welcoming and well informed on inventory details from the moment I walked in the door. He gained my trust right away, and was accommodating More

by Wrlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Northside Lexus responded

Hello there! We are absolutely thrilled that Donnie provided you with such a great car buying experience! We find him to be a fantastic member of the Northside Lexus team as well. Thank you for writing such an incredible review!

November 11, 2018

Great service I appreciated Chase’s respect of my time. He left no question unanswered. He was informative and a joy to work with. I would recommend anyone to ask More

by ALTMANLAKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton and Brian-tech guy, Chase Fisher
Nov 12, 2018 -

Northside Lexus responded

Hi there! We are so glad that Chase left such a wonderful impression on you, he is wonderful! Thank you so much for sharing your experience with us and congratulations on your new vehicle!

November 11, 2018

Customer service is outstanding Joe worked with us for 3 weeks. Making sure we absolutely loved the car! He was patient which was so huge for me as I don’t make impulse decisions. Cu More

by ABBIG86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
Nov 12, 2018 -

Northside Lexus responded

Hello! We are elated to hear you had such a great car-buying experience with Joe! He is certainly an awesome part of our Northside Lexus team and we strive to make the process as easy & stress-free as possible. Thank you for writing your review!

November 10, 2018

Very pleased with first Lexus purchase Our first introduction to Northside Lexus was with Eric A., Internet Sales. All communications with Eric were efficient and response time very prompt More

by DB and CS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins , Eric Allen, Brian Cobb
Nov 12, 2018 -

Northside Lexus responded

xxxx there! First off, we'd like to welcome you to the Northside Lexus family! We are so pleased to hear our team provided you with such a pleasant car buying experience. We certainly strive to make it as easy and stress-free as possible! Thank you for such a great review!

November 10, 2018

Lexus dealer We have bought several cars from this Lexus dealership over the last 20 years and have always been pleased, not with just the cars, but with the frien More

by TERCHUSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner
Nov 12, 2018 -

Northside Lexus responded

Hello there! Firstly, we'd like to thank you for being a long-time member of the Northside Lexus family! We are so pleased to hear that again you've had another fantastic car buying experience with us. Thank you so much for your review!

November 10, 2018

Buying Made Easy We only deal with Northside Lexus and have for years Lance is attentive David follows up Melissa explains Renee knows her business Service is se More

by SMARTIN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Hastings, David Gardner
Nov 12, 2018 -

Northside Lexus responded

Hi there! We are absolutely elated that our team has provided you with such phenomenal service! We take great pride in our team and their attentiveness to our guests. Thank you for taking the time to write such a great review!

November 10, 2018

Pleasant experience where the salesman was a good "listener" Salesman, Nick, did a nice job in showing us product alternatives and explaining the features of the vehicles. Made our selection process easy. Trade More

by LULUBEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Northside Lexus responded

Hi there! Congratulations on your new vehicle purchase! We are thrilled that Nick provided you with excellent customer service, and got you into a vehicle you love! Thank you for sharing your experience.

November 09, 2018

Certified Lexus Purchase I recently purchased a certified Lexus from Donnie at Northside Lexus. The transaction took less than 40 minutes. Fast, fair and personable is how I w More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Northside Lexus responded

Hi Pete, We are thrilled that Donnie was given the opportunity to work with you, and got you into a car that you love! We take great pride in our team and their customer service skills, and so glad that you were able to experience that! Congratulations on your new vehicle.

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