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Northside Lexus

Spring , TX

4.9
6,919 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,919 reviews

October 22, 2018

Never use the Northside Lexus Collision Center The Collision Center doesn't honor their own warranties. By their own admission, if a part wasn't broke went they installed it, there isn't any warra More

by Tjayd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Smith
October 22, 2018

Great This is my second Lexus...from the wonderful service with Jacque Bratton, saleaperon Barry, our finance officer Hamilton and Svc Delivery rep David More

by DANGOMEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Bratton and Hamilton, Barry Bartel, David Ortiz
Oct 24, 2018 -

Northside Lexus responded

Hi Dan, We are so thrilled that our team worked together to give you an exceptional experience! We pride ourselves on our superior level of customer service! Thank you for sharing your experience.

October 22, 2018

Wonderful Randy was super helpful and made the vehicle work with what I was looking for and the price. I look forward to my new car! More

by kadie.rose90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Blackwell
Oct 24, 2018 -

Northside Lexus responded

Hi Kadie, Congratulations on your new vehicle! We are so pleased to hear that Randy Blackwell got you into a vehicle that you love! Thank you for your review.

October 21, 2018

well trained staff full of motivation Motivated staff who have pride in their work and brand. excellent customer service that is efficient and customer oriented. The team is very knowledge More

by NIKHIL.CHAUBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Fuller
Oct 22, 2018 -

Northside Lexus responded

Hi there, We are thrilled that Eric Fuller and the rest of our staff made such a wonderful impression on you! We are very proud of our team and their level of customer care. Thank you for your review!

October 21, 2018

Professional Randy is very professional worked hard and stayed after hours to get my deal done. Came in right before closing looked at the vehicle and he got me o More

by Jetstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Blackwell
Oct 24, 2018 -

Northside Lexus responded

Hi there, We are glad that Randy Blackwell could be of such great assistance to you! Congratulations on your new vehicle, we greatly look forward to continue serving you!

October 20, 2018

Praising Tim Karmout and his team at Pre-owned We have known Tim since Mr. Keough was GM. Always had fond memories with Tim and will always have of his caring, friendship and support More

by kimkhoang
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Karmout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Northside Lexus responded

Hi Kim, We are so pleased that Tim has become a long-time friend, and has represented our dealership so amazingly! Thank you for sharing your experience.

October 20, 2018

Satisfied Repeat customer We trust and Recommanded Northside Lexus. This is our third Lexus from Northside and have been happy with sales and maintains team. We liked the new “ More

by EJLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn, David Ortiz
Oct 22, 2018 -

Northside Lexus responded

Hi there, We are so pleased that Josh and David Ortiz provided you with a smooth, wonderful car-buying experience! Congratulations on your new vehicle!

October 19, 2018

Barry Bartel is AMAZING! Barry Bartel is the best (by far) sales rep I have ever come across. My wife and I have purchased vehicles from 4 other dealerships in the past, but w More

by DBODIN920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bartel
Oct 22, 2018 -

Northside Lexus responded

Hi there, We do have to agree that Barry is a wonderful salesman! We are so glad that he was able to assist you and leave you with such a fantastic impression! Barry and the rest of our team greatly look forward to continue serving you.

October 18, 2018

Great Guy Alex has an Extensive knowledge of the job. And can point in the right Direction. Would definitely recommend him to my family and friends. .thanks Ale More

by Dav1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Oct 22, 2018 -

Northside Lexus responded

Hi there, We have to agree that Alex is an awesome part of our team! We are so pleased that he left you with such a great impression, and provided fantastic customer service.

October 18, 2018

Easy transaction and I got what I wanted. I have been wanting to get a newer car for the last year but dreaded the process especially as a new widow who had always relied on my husband’s help. More

by KAREN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Atkins
Oct 22, 2018 -

Northside Lexus responded

Hi Karen, Wow, what a fantastic review! We are absolutely thrilled that Donnie and our team made you feel like royalty during your visit! The car-buying process should be an easy and stress-free experience, and I am so glad that we could provide that for you. Congratulations on your new vehicle!

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