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Northside Lexus

Spring , TX

4.9
7,618 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,618 reviews

December 04, 2018

Quick and easy We live over 100 miles from the dealership and was pleased with the response we received from David Gardner on putting our deal together before we arr More

by DON67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner, David Ortiz, Brian Cobb
Jan 07, 2019 -

Northside Lexus responded

Hi Don! We are thrilled to hear David was given the opportunity to leave such an incredible impression on you! He certainly is a fantastic part of our team and we are glad to see he provided you with the exceptional customer service we pride ourselves on. Thank you for leaving such a great review!

December 04, 2018

Excellent as always My husband and I just purchased our second vehicle- we received such good service the first time that we had to return to our previous salesman- none More

by T. Mouton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Northside Lexus responded

Hello Leo & Rosalind! Firstly, we'd love to thank you for being a long time guest of the Northside Lexus family! We certainly find Mr. Shotwell to be an exuberant part of the team and we are so pleased to hear he has, yet again, provided you with the exceptional customer service we pride ourselves on! Thank you for taking the time to write such a fantastic review, we appreciate you both!

December 04, 2018

We had a fantastic experience working with Needham Impeccable customer service provided by the entire dealership on our first time Lexus leasing experience, especially our Sales consultant Needham. Ove More

by YOLANDA.VILLANUEVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Northside Lexus responded

Hi Yolanda! We are so pleased to hear your experience here with us was a pleasant one! Needham certainly is a fantastic part of the team and we are so glad he was given the opportunity to leave such a great impression on you! We appreciate you for leaving such a nice review!

December 04, 2018

Awesome and smooth Me and my wife were treated awesome felt like I was at a family home. I will be returning early 2019 to purchase another vehicle with here. More

by Amaliog87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Northside Lexus responded

Hi there! We are so pleased to see that your experience here with us was a pleasant one! We certainly strive to make sure our guests leave happy and satisfied, so we appreciate you for taking the time to share such a fantastic review!

December 03, 2018

Best experience ever.!! Alex was very helpful and professional, I will recommend him and the dealership, the experience was a first class number 1, I will buy from Alex again More

by Señor Vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Delgado
Jan 04, 2019 -

Northside Lexus responded

Hello Mr. Vega! We are absolutely thrilled to see that Alex was able to leave such a magnificent impression on you during your visit here with us at Northside Lexus! We certainly find him to be a phenomenal part of the team and we love to see that your experience here was an exceptional one. Thank you so much for writing such an incredible review, we appreciate you!

December 03, 2018

Mr. Doug Tosh did an excellent job explaining many deails. Job well done!!!! By Mr. Tosh. Our first experience was good. Hope the car service department will also be a good experience. Thanks for begin so hel More

by MAMAT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Atkins and David Ortiz were very supportive.
Jan 04, 2019 -

Northside Lexus responded

Hi there! We are so pleased to hear Mr. Tosh was able to provide you with such exceptional customer service! We certainly find him to be a fantastic part of the team and we are so happy to see your experience here was a memorable one. Thank you for sharing your review with us, we truly appreciate it!

December 03, 2018

perfect Good morning As in the past purchases of a new Lexus, David Gardner was the kindest and professional sales man- he was the reason for my return!! More

by TERESA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gardner
Jan 04, 2019 -

Northside Lexus responded

Hello Teresa! We are absolutely thrilled that David, once again, has provided you with the exceptional customer service we pride ourselves on! We certainly find him to be a phenomenal part of the team and seeing experiences like this further prove that. We appreciate you for taking the time to write such a great review & thank you for being a loyal guest of the Northside Lexus family!

December 03, 2018

Customer service is beyond excellent! Everyone from the sales department to the valet person in the service department, go beyond to meet all your needs and exceed your expectations! Excep More

by dperez1875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zee Khan and the guy who always greets me with a smile
Jan 04, 2019 -

Northside Lexus responded

Hi there! We are absolutely elated to hear that our team here at Northside Lexus has left such a significant impression on you! We certainly do our best to make sure each & every guest leaves happy and satisfied, so it's always great to see these types of experiences shared with us! We appreciate you for taking the time to write such a phenomenal review!

December 02, 2018

Excellent Experience My experience was excellent! Mr. Eddie Washington was our salesman and he treated us very well! I would definitely recommend this dealership and sales More

by Jmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn, Ava Pierce, Eddie Washington
Jan 04, 2019 -

Northside Lexus responded

Hello there! We are so pleased to hear Eddie was able to leave such a great impression on you! We find him to be a phenomenal part of the team and we are happy to see that he provided you with the wonderful customer service we strive for. We appreciate you for taking the time to write such a nice review!

December 02, 2018

SUPER EXPERIENCE I haven't bought a car and over 15 years. I didn't really want to go through the hassle but the dealership was great and Alex take care of us. Absolut More

by BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Delgado
Jan 04, 2019 -

Northside Lexus responded

Hi BJ! We are so thrilled to hear that Alex was given the opportunity to provide you with the exceptional customer service we pride ourselves on! He certainly is a fantastic part of the team and we are glad to see that you love your new vehicle! We appreciate you for taking the time to share your experience with us!

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