
Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Totally hassle free I knew exactly what I wanted, and I was willing to put in a custom order and wait for it. I went to several dealerships that had no interest in my spe I knew exactly what I wanted, and I was willing to put in a custom order and wait for it. I went to several dealerships that had no interest in my special order, and were very pushy trying to sell me something off their lot. When I went to Northwest Hills Jeep, I told John Diaz that I'd like to put in a custom order. He didn't try to sell me something from the lot for even a second! We had a custom vehicle built in just a few minutes. I made ONE offer, it was accepted without any pushback or hassle. Four weeks later, I had my custom vehicle. I will buy from them again no question. More
Best car buying experience, bar none. I had done my diligent research of vehicles online and secured financing through a FCU. When I spoke with John Diaz at NWH he confirmed the vehicle wa I had done my diligent research of vehicles online and secured financing through a FCU. When I spoke with John Diaz at NWH he confirmed the vehicle was available and was able to set up a short notice appointment for that evening. He then asked if I would consider their lenders as it would expedite the process if their lender could meet or beat what the FCU offered. There was no pressure; he just put it out there and let me make the call. I decided to go for it and I am glad I did. I hadn't signed any documents with the FCU so there was no commitment. The reason why this was my best car buying experience bar none is that I was in and out of the dealer in less than 90 minutes. Every other experience I have had with a dealer was at least a half a day excursion. I didn't even go with the intent to buy that evening but wound up driving off the lot in my new (used) vehicle. I don't know specifically who all else was part of the efforts (financing, sales manager, etc.) but I was legit in and out the door in less than 90 minutes. John had the vehicle ready as soon as I got there to test drive, was very knowledgeable of the vehicle and was able to quickly confirm information if he wasn't certain. I would definitely recommend NWH to anyone looking to buy a FCA/Mopar vehicle. John was excellent, and all of the staff was extremely friendly. When I am next in the market for a vehicle they will be my first choice of places to look to see if they have the vehicle desired as i would be happy to give my business to them again. More
Very Helpful. Genuine people. Comfortable Environment Kieth Jewell was the salesman and he made the car buying experience enjoyable. We already knew what we wanted but he still provided expertise on the v Kieth Jewell was the salesman and he made the car buying experience enjoyable. We already knew what we wanted but he still provided expertise on the vehicle and did so with a down to earth personality. Provided a very comfortable experience. He listened to what we said and did not try to force us into something we did not want. The entire team was polite and if your going to shop here I would ask for Kieth. More
Vin is the best salesman! I highly recommend anyone who is looking for a new vehicle to stop by Northwest Hills and ask for Vin to help you. My car broke down and it was time I highly recommend anyone who is looking for a new vehicle to stop by Northwest Hills and ask for Vin to help you. My car broke down and it was time to get myself a new safe vehicle. I went to Northwest Hills and had a great experience purchasing a new car. Vin is a great salesperson, who is very knowledge, helpfuland caring. I wasn't rushed at all. Vin made sure he took his time, helping me to find the perfect vehicle just for me! In fact I was there for many hours. Vin could tell I was hungry and gave me a protein bar to eat, he has a drawer full of healthy snacks! It was a long day but a great day. Vin helped me find the perfect vehicle for me! My new 2016 Jeep Patriot! Now I can drive safety to work this winter without worries of driving in the snow! Also Vin helped me find a delicious new protein bar, Fit Joy cookies and cream! Vin even gave me a rental car to use for the weekend, so I wouldn't be without a car since dmv was closed for the holiday weekend! I'm excited and can't wait until tomorrow morning to pick up my new Jeep!!! Thank you Vin so very much for taking your time to help me 🙂 More
Great experience and excellent service Had a great experience shopping for a new car. William was very kind and helpful in picking out my new car. Excellent service and would recommend to Had a great experience shopping for a new car. William was very kind and helpful in picking out my new car. Excellent service and would recommend to others. More
Great experience all around John Diaz and the entire Northwest Hills team made our recent purchase of a used Jeep Wrangler a great experience. Everything from the details on the John Diaz and the entire Northwest Hills team made our recent purchase of a used Jeep Wrangler a great experience. Everything from the details on the website about the car including detailed car fax report to signings of paperwork was as seamless as I have ever seen. The Sullivan brothers should be very proud of the team and process they have put together. Special recognition goes to John Diaz for his efforts. It started with him taking my daughter on an original test drive and showing her how to drive stick. Then he had the car we bought ready on our test drive Saturday morning and did a great job going over the details of the Jeep. He went through all the paperwork and when we came back to pick it up and do our trade the whole process was less than 30 minutes because everything was ready to go. I have bought lots of cars and this was by far the greatest experience I have ever had . Thanks John and NWH team. Andy and Abby Charron More
Honesty and sincerity go a long way I was shopping around for quite a while looking for a car. From the minute I stepped out of my car at north west hills I was greeted with ACTUAL since I was shopping around for quite a while looking for a car. From the minute I stepped out of my car at north west hills I was greeted with ACTUAL sincerity. Usually I get the vibe that a salesman just wants to sell a car to you. But the vibe I felt at this dealership made me feel like I was working with someone who actually cared about what would work best for me. I was greeted by John Diaz. Whom I will always recommend any friend of family member looking for a car to go see and talk to. John was by far the mast genuine person I have ever dealt with at a dealership and north west hills should be proud to have him on their team. More
Professional Keith Jewell was an absolute professional during the whole process of buying our new 2019 Ram 1500. Was very knowledgeable of all our questions and e Keith Jewell was an absolute professional during the whole process of buying our new 2019 Ram 1500. Was very knowledgeable of all our questions and expedited our deliver without hesitation. Thank you Keith More
Smooth Transaction Friendly staff felt I wasnt pressured to buy any extras during signing. Fair price. All in all A+ in my book. Keith our salesman is nothing but th Friendly staff felt I wasnt pressured to buy any extras during signing. Fair price. All in all A+ in my book. Keith our salesman is nothing but the best highly recommend him. More
Can’t Go Wrong The Dealers were personable and well informed asked questions and and answered them earnestly.Definitely recommending them to friend and co-workers.Ca The Dealers were personable and well informed asked questions and and answered them earnestly.Definitely recommending them to friend and co-workers.Can not go wrong with reputable sales associates More