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Northwest Hills Chrysler Jeep Dodge Ram
Torrington, CT
828 Reviews
Northwest Hills Chrysler Jeep Dodge Ram in Torrington thrives on helping people like you find their next new Grand Cherokee, 1500, Dart, Town & Country or Wrangler. Of course, we don't stop at simply helping you decide which model you'd like. We also have dedicated auto financing experts on site to help you make your dream car part of your everyday routine.
Looking for a used car instead? We carry a wide range of well-maintained used Chrysler, Dodge, Jeep and RAM models, as well as top picks from other automakers. Our used car inventory from all over the Bristol, Waterbury and Hartford, CT area goes through a detailed inspection before hitting out used car lot.
What's more, our top-notch customer service doesn't end at the sale. The Northwest Hills Chrysler Jeep Dodge Ram car service department can help keep your car running like new for years to come. The secret? Only the truly committed Chrysler, Dodge, Jeep and RAM experts and the finest Chrysler, Dodge, Jeep or RAM parts make it into our shop.
If you happen to be in the market for a new or used car, then feel free to pay us a visit the next time you're in the greater Bristol, Waterbury or Hartford, CT areas. Located at 2033 East Main Street Torrington, Connecticut, we're always happy to answer any questions you might have and set up a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 828 reviews
June 08, 2024
I recommend this dealership to anyone. Contacted Josh about the vehicle, he allowed me to put a 500 dollar hold on the truck and held it for 4 days. I drove 5 hours to test drive the vehic Contacted Josh about the vehicle, he allowed me to put a 500 dollar hold on the truck and held it for 4 days. I drove 5 hours to test drive the vehicle, upon arriving he pointed out the vehicle had a cracked headlight and some rock chips on the front bumper. I trust drove the vehicle, was able to get them down a few dollars about the rock chips and they agreed to pay for the headlight. Truck drove great on the way home, but started making noises in the front suspension a few days later. Being a certified vehicle I took it to the dealership in PA to be serviced. It had bad springs, shocks, and bushings. The vehicle is fixed and I'm picking it up today minus a 100 dollar deductible! Josh Perez went above and beyond to make sure everything went smoothly and flawless from start to finish. And kudos to the dealership managers for honoring their words! Excellent dealership! More
by cpremodeling
March 12, 2024
I would like to thank Chris Hansen for making my purchase one of the best experiences I’ve ever had buying a truck I stopped in Fri after work and picked up the new truck Tues afternoon He took care of eve one of the best experiences I’ve ever had buying a truck I stopped in Fri after work and picked up the new truck Tues afternoon He took care of everything with my insurance company as well as the credit union. He stood behind all that he told me for the purchase It was an expedient hassle free transaction I will definitely recommend Chris and this dealership to anyone looking for a new or used truck. Thankyou again !! More
by engineered13
March 07, 2024
unfortunately I had a very frustrating experience with them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could h them. I was charged full price for labor only to be told they couldn't fix the issue . I waited over 1 1/2 hrs and live over a hr away . This could have been avoided and staff seemed not to care More
by pgtrades123
Employees Worked With
February 12, 2024
The service is great and Nick was fanominal. He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more He works great under pressure. 👍👍two thumbs up. It did take weeks of the truck sitting on the lot before being seen. Recommend more bays and more techs. The future is growing as ND the service departments need to also. I purchased my 2021 Ram from another dealer because I originally came to Northwest but was not impressed with the salesman. So you lost my sale. I hope that improved. More
by DRL
Employees Worked With
February 08, 2024
Jack Sullivan was amazing and very helpful and made my vehicle purchase seamless, paperwork was speedy and I would definitely use him and his dealership again and send family and friends there! Excellent vehicle purchase seamless, paperwork was speedy and I would definitely use him and his dealership again and send family and friends there! Excellent service! More
by CHERIE.TITTEL
Employees Worked With
January 09, 2024
Nick, Chris and Makayla are absolutely terrific. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. As are everyone I have come into contact with at this fine establishment. Thank you for a stress free great experience when I visit. More
by keithlamanna
January 08, 2024
Makayla and Nick are wonderful Service Managers. Super pleasant in manner with great communication throughout Super pleasant in manner with great communication throughout More
by Mark G
