Northwest Hills Chrysler Jeep Dodge Ram

A Great Experience Went to several other dealerships before visiting NWH and they just couldn't find me the car I wanted for the budget I was working with. Vin did! With Went to several other dealerships before visiting NWH and they just couldn't find me the car I wanted for the budget I was working with. Vin did! With his knowledge, patience and perseverance, I was driving out of the dealership shortly after arriving, with just the car I wanted and at the price I could afford. More

No pressure, patient and very helpful! Went shopping not knowing what we wanted for a car after loosing a car in an accident. Bill was very patient and informative helping us decide what w Went shopping not knowing what we wanted for a car after loosing a car in an accident. Bill was very patient and informative helping us decide what we wanted. Delivery was fast and without any hold ups! Thanks again! More

300s purchase Great deal on vehicle worth the drive from NY. Bill was wonderful and Christina from the Internet response team was amazing. Would recommend to anyo Great deal on vehicle worth the drive from NY. Bill was wonderful and Christina from the Internet response team was amazing. Would recommend to anyone. More

Excellent service. Outstanding vehicle. The staff went out of their way to assist answering all of my questions and reviewing all of the material in great detail. Also spent time programing The staff went out of their way to assist answering all of my questions and reviewing all of the material in great detail. Also spent time programing auto features. More

Good experience Bill was very friendly and polite. Made purchasing my new vehicle quick and painless. I would recommend this dealership to my friends and family. T Bill was very friendly and polite. Made purchasing my new vehicle quick and painless. I would recommend this dealership to my friends and family. Thanks More

Well worth the drive I was in the market for a couple trucks and the sales man (Bill) was great. He was very responsive at getting back to me and the whole experience was I was in the market for a couple trucks and the sales man (Bill) was great. He was very responsive at getting back to me and the whole experience was wonderful. I will definetly be coming back when I go to buy another vehicle. More

Horrible service dept! Recently bought a certified Chrysler 300 S from NWH dealer. The salesman Brian was very nice and made the process pretty simple. However, when it came Recently bought a certified Chrysler 300 S from NWH dealer. The salesman Brian was very nice and made the process pretty simple. However, when it came time to go in to have a few minor tweaks on the car done, the service dept was terrible. I had a blister on my tire that I didn't notice until I got it home, and the brakes were squeaking and shook a little. I called to have them checked out. The day I brought it I got a phone call, they said that the brakes are fine and just have some surface rust from the car sitting and that it would stop when the rust was worn off. That's ridiculous, surface rust on brakes is removed after 5 minutes of driving, and they said they weren't going to change them (I will be taking them to my mechanic to have them double checked) and why would they shake when I pressed them? Second was the tire, they said that the car wasn't sold that way and I must have curbed it! ARE YOU FREAKING KIDDING ME! It's a good thing I took pictures on my car before I drove it off the lot or they probably would have gotten away with it! They ended up ordering it and will change it. However my car is AWD, and therefore needs all identical worn tires to not ruin the drivetrain, the guy said it will be ok, so if this ruins my car, I will absolutely be holding them accountable. What's the point of have the word certified in front of a car name if it clearly means no extra care or inspection was done on it. This isn't the first car I have bought from Sullivan (Cadillac ATS for my girlfriend) but it will be the last if this is how they're going to treat people after spending this much money here! I just want my brakes fixed and fixed right! More

No pressure, knowledgeable and friendly... I've purchased and leased many, many vehicles over the last 25 years. I have had the opportunity to come in contact with several dealerships and there I've purchased and leased many, many vehicles over the last 25 years. I have had the opportunity to come in contact with several dealerships and there's only been a small handful of them I would recommend - Northwest Hills in Torrington CT is definitely one of them! As a matter of fact I would put this dealership as number one for friendliness and NO pressure. My salesman, Bill R, was the best!! I purchased a RAM 2500 - first Dodge/ Chrysler vehicle ever!!! My lady looked at a Cadillac - again, great friendly no pressure sales..... Bottom line go see these guys!! Go see Bill Reudgen! Thanks Northwest Hills!!!! Frank Day A very satisfied customer More

Erica Minicucci Jeep Patriot I had a very pleasant (and quick) experience with the staff of Northwest Hills in Torrington, CT. In a few days I was able to test drive, pick out and I had a very pleasant (and quick) experience with the staff of Northwest Hills in Torrington, CT. In a few days I was able to test drive, pick out and purchase a vehicle and also trade in my vehicle. They were very smooth in all their assistance and I would recommend them to anyone looking to purchase. More

Bill the Man Went in to buy a new Jeep Grand Cherokee. Bill was able to locate one after 3 attempts at different dealerships outside of CT. He made the deal happen Went in to buy a new Jeep Grand Cherokee. Bill was able to locate one after 3 attempts at different dealerships outside of CT. He made the deal happen while being patient, customer-focused, veteran-friendly, and under huge time constraints. Couldn't have gotten the jeep without you Bill! Thank you! -Joshua M. More