O'Meara Ford

Omeara Ford is a five Star Service department and Dealership was very professional and prompt to us. And Jair was extremely nice and helpful to us The Sturgeons Dealership was very professional and prompt to us. And Jair was extremely nice and helpful to us The Sturgeons More

A few issues came up along the way, but the team resolved them to my satisfaction. them to my satisfaction. More

O'Meara was able to get me in right away and fixed under warranty within 2 days. I'm very happy with the service. Updates were provided each day by text, which was great. warranty within 2 days. I'm very happy with the service. Updates were provided each day by text, which was great. More

Overall, my experience was average. It took longer than expected for the part, and I also never received a call when the part had arrived. I had to make many calls to the dealership ove It took longer than expected for the part, and I also never received a call when the part had arrived. I had to make many calls to the dealership overtime to ensure my services were complete. More

Work done on my commercial vehicle was done in a timely manner at a fair price manner at a fair price More

The actual mechanic/service guys were great and my car runs great. The part that sucked was setting an appointment almost a week prior and being told that my recall repair would be done the same day, I dr runs great. The part that sucked was setting an appointment almost a week prior and being told that my recall repair would be done the same day, I dropped the car off at 7am and told it would be done by close the same day and I'd get a call. Nothing that day, nor the entire day after that. However I called the second evening to check on it, and was told "oh yeah, it should definitely be done. I'll give you a call in the morning". Didn't receive said call, and around 2:30pm I walked an hour across town straight from work to pick up the car. When I showed up, the service rep had a deer in headlight look when I said I was there to pick up the vehicle, then said it was CURRENTLY being worked on and would take about half to a full hour to be done. At this point I had to scramble to find someone to pick up my kindergartner from school. I get a recall repair isn't high priority because no money is being spent. But essentially being put off and the lack of communication from the desk staff have ensured I'll be going to a different location for any repairs or service to my Focus. More

My car was in for a recall. for 3 days. My key was lost my car was still in the garage. Non of the managers helped locate my car. for 3 days. My key was lost my car was still in the garage. Non of the managers helped locate my car. More

Never a problem at Omeara always great customer service and attention to detail a pleasure and attention to detail a pleasure More

Excellent service advisors. Trinidad Villalovas and Mike Scullion are very professional and provide friendly service. The Technicians also seem to be the best of the best. Parts Trinidad Villalovas and Mike Scullion are very professional and provide friendly service. The Technicians also seem to be the best of the best. Parts desk also is very knowledgeable and provide 5 star customer service. More

I feel they actually are trying to fix my car. Especially sense my brand new car has been in the shop 12 times in 1 year. Especially sense my brand new car has been in the shop 12 times in 1 year. More