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ODaniel Ford

New Haven, IN

5.0
2,609 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV. Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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631 Lincoln Highway West

New Haven, IN

46774

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Showing 2,609 reviews

January 11, 2021

MIke was very professional and helpful with my new Edge. Since I was out of town he promptly answered all my e-mails. He took time to explain the many features of my new Edge. More

by brananrh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pocci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at ODaniel Ford are glad to have you as a customer.

January 11, 2021

Phil and Nick were excellent to work with. Two individuals that are very knowledgeable and straight forward. Ask for either of them if you want to be treated the right way...! Recommending to al More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rusk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Congratulations on your new vehicle! We are so glad that Phil and Nick had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 09, 2021

We have purchased 3 cars from this location. Every time we are treated like family and it’s greatly appreciated!! Jennifer is awesome. She made it feel like it was nothing and no pressure. She even stayed More

by brittanymbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you, Brittany! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jennifer and our sales team met your expectations. Thank you again for choosing ODaniel Ford, we look forward to having you as one of our valued customers for many more years to come!

January 07, 2021

Exceptional service Austin was reliable and gave us one heck of a deal on a 2015 Honda Odyssey van. If we are looking for a vehicle in the future I know where to go. More

by kodyboehme0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much, Kody, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle!

January 07, 2021

Austin was fantastic to work with! From our first conversation he listened to exactly what I needed and had a perfect match waiting for us to test drive. The entire process was easy and efficient. I More

by sreagin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lothamer, Mike Everson , Glen Campbell, Josh Loomis
Feb 05, 2021 -

ODaniel Ford responded

Here at ODaniel Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with our sales team, and it was a pleasure having you at the dealership. We appreciate your review!

January 07, 2021

Everyone was great to work with at O’Daniel Ford New Haven. Our sales person, Jennifer Hull, made our purchasing experience easy and stress-free. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff O'Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson , Glen Campbell
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much, Tim, for choosing ODaniel Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 07, 2021

Great job! Hard working. Jen and Brent went out of their way to get my wife exactly what she wanted. Finally was able to get here to switch from Chevy to Ford. More

by brad5686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

ODaniel Ford responded

Thank you so much, Brad, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brent and Jennifer and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 07, 2021

I was very satisfied with my purchase from Odaniel Ford. Austin did a great job helping me throughout the whole process. The pricing was fair and competitive. Nick was very helpful in getting our deal final More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Austin Bohlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Feb 05, 2021 -

ODaniel Ford responded

Dennis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2021

Jennifer and everyone at O’Daniel were very accommodating. I bought my vehicle from out of state and with their consistent communication they made the process surprisingly smooth. Buying a new More

by g.emerick8
Recommend Dealer
Yes
Employees Worked With
Jennifer Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Everson
Feb 05, 2021 -

ODaniel Ford responded

It's fantastic to hear that Jennifer and our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing ODaniel Ford!

January 04, 2021

Phil Rocks!!! This is the second vehicle that my husband and I have purchased from Phil and O'Daniel. Although it's been 6 years, we knew that Phil would help us find just the right vehicle and not pressure More

by jennifer.waldmankumfer
Recommend Dealer
Yes
Employees Worked With
Phil Swaidner
Feb 05, 2021 -

ODaniel Ford responded

Jennifer, it's great to hear that Phil and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing ODaniel Ford!

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