Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ODaniel Ford
New Haven, IN
2,647 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,647 reviews
July 23, 2019
Very nice & knowledgeable sales rep John Berghoff Only bad thing I have to say is that there is a big disconnect between the people/person that calls to follow up on our initial visit versus tha Ford Only bad thing I have to say is that there is a big disconnect between the people/person that calls to follow up on our initial visit versus tha Ford facility that we actually had visited. Our sales tep was actually away from the New Haven IN location for the day getting a vehicle for another customer. The person that called about our initial visit said she would inquire with John as well as her manager regarding my question. Never heard from anyone until the next morning. Would have been nice to have had someone contact me explaining he was out that day and if there was any thing that they could do to assist me. Would have also been nice if the sales person had places an out of office message on his email. More
by Lois
Employees Worked With
Mike Everson , John Berghoff
July 23, 2019
The teamwork is awesome! I recently purchased a 2018 Ford Ecosport from Phil Swaidner at O’Daniel Ford. I was introduced to Phil by O’Daniel’s Service Manager, Mike Lothamer. I recently purchased a 2018 Ford Ecosport from Phil Swaidner at O’Daniel Ford. I was introduced to Phil by O’Daniel’s Service Manager, Mike Lothamer. I shared with Phil that I was interested in looking at SUVs. Phil, with some help from Ryan Keebler, helped me determine which SUV would work for me. They were very helpful at making suggestions without being pushy or overbearing. Phil was very knowledgeable and very patient with all of my questions and concerns. I might also mention that I was there to look at vehicles not expecting to leave with one. It truly was a pleasant car buying experience. Also, I was able to trade-in my old car. I highly recommend Phil and Ryan in sales and my favorite people in the service department: Mike, Josh, Glen, and Rebekah. O’Daniel Ford is lucky to have all of you on their team! More
by Sporty Shopgirl
Employees Worked With
Other Employees :
Mike Lothamer, Phil Swaidner, Glen Campbell, Josh Loomis, Ryan Keebler
July 22, 2019
Notes on Odaniel and Phil Efficient, personable, and fair. Got to know my needs and those of my family immediately. Car was clean, smoke scent removed, and we could test to our Efficient, personable, and fair. Got to know my needs and those of my family immediately. Car was clean, smoke scent removed, and we could test to our heart’s content. More
by Odaniel ford+
Employees Worked With
Phil Swaidner
July 22, 2019
Fantastic car buying experience! Phil is such a delightful person to work with! He always wants his customers to be informed and pleased with their new vehicle. He’s knowledgeable and Phil is such a delightful person to work with! He always wants his customers to be informed and pleased with their new vehicle. He’s knowledgeable and helpful. Excellent customer service! More
by Bobi
Employees Worked With
Mike Everson , Phil Swaidner, Ryan Keebler
July 20, 2019
They had the right truck for me! Phoenix is a really nice guy and very honest. I would recommend him. The truck I purchased was clean. The only thing I will say is if you like to whe Phoenix is a really nice guy and very honest. I would recommend him. The truck I purchased was clean. The only thing I will say is if you like to wheel and deal this is not the place for you. More
by Tim
Employees Worked With
Phoenix Nichols
July 19, 2019
Fenomenal I’ll never let my family buy a car from anyone else. The dealer was very thorough and helpful! So full of energy, I am very pleased with my experience I’ll never let my family buy a car from anyone else. The dealer was very thorough and helpful! So full of energy, I am very pleased with my experience with Phoenix. More
by Newgirl321
Employees Worked With
Phoenix Nichols
July 15, 2019
Great experience Great experience. Pretty much came to a deal online and when I got to the dealership it was exactly the way it was described. John was very easy to w Great experience. Pretty much came to a deal online and when I got to the dealership it was exactly the way it was described. John was very easy to work with and the experience was painless. Definitely will be back in the future. More
by Kenny 123
Employees Worked With
John Berghoff
July 15, 2019
Great place to purchase a vehicle. Scott and Brent were awesome! This is my second vehicle I have leased from there and I always am treated great and have an awesome experience! Scott and Brent were awesome! This is my second vehicle I have leased from there and I always am treated great and have an awesome experience! More
by Ray
July 15, 2019
People place This is the place to go if you want a salesperson to access your needs and place you in the right vehicle at the right price. Sales financing and serv This is the place to go if you want a salesperson to access your needs and place you in the right vehicle at the right price. Sales financing and service after the sale in one great package.service manager Mike Lothamer and salesman Scot Oser will guarantee it and they are backed by the great Odaniel name. More
by Adam123
Employees Worked With
Other Employees :
Mike Lothamer, Dan Garman, Scott Oser
July 14, 2019
Friendly, helpfull & knowledgeable. He took the time to demonstrate the many new features on our new Ford Escape. Went along on test drive and explained what was happening with engine. He took the time to demonstrate the many new features on our new Ford Escape. Went along on test drive and explained what was happening with engine. Showed us the discounts on the purchase form. More
by Larry8005
