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ODaniel Ford
New Haven, IN
2,367 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford of your choice. At O'Daniel East, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or used, we're here to help with your vehicle search. Our well-stocked inventory includes popular Ford models, including Ford F-150, Ford Ranger, Escape, Edge, and Bronco. Wherever you live in the Fort Wayne area, or if you're driving from Defiance, Decatur or Auburn, we’re ready to serve you. Make Ford Dealers Fort Wayne the first stop in your search for a new car, truck or SUV.
Commitment to customer care at O'Daniel East doesn't stop with your vehicle purchase. Our New Haven Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run service specials all the time and recommend you frequently visit our Web site to learn about them
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,367 reviews
May 13, 2021
I had a great experience, great sales team, and went the extra mile to find what I was looking for. I will definitely come back for my next purchase. extra mile to find what I was looking for. I will definitely come back for my next purchase. More
by Ram149
Helpful May 11, 2021
Everyone there was extremely helpful. We wanted a specific trim package and color vehicle. Phil and John listened to what we wanted, they didn’t try to pressure us into a vehicle they already had in specific trim package and color vehicle. Phil and John listened to what we wanted, they didn’t try to pressure us into a vehicle they already had in inventory. They searched multiple dealers and found exactly what we wanted and in far less time than I thought it might take. More
by mcconkeysean
Employees Worked With
Mike Everson , Phil Swaidner, John Berghoff
May 11, 2021
This is my second car leased through O'Daniel Ford. The first car was a 2018 Ford Fusion......loved that car! Lease expired this year, 2021, and I was faced with either purchasing the car, or re-up to a ne first car was a 2018 Ford Fusion......loved that car! Lease expired this year, 2021, and I was faced with either purchasing the car, or re-up to a newer model. I called O'Daniel Ford and spoke with Austin. Nice young man. Very pleasant and personable! I told him my options and we worked out an arrangement without any pressure to "seal the deal." I will recommend O'Daniel Ford to anyone! Good people! Oh yeah, I want to give a shout out to Jennifer Hull, who greeted me when I walked into O'Daniel Ford, and also to Mike Everson from Finance who answered my questions and concerns....Good Work! More
by thehandyman62
May 10, 2021
I really don't like the whole car buying process but Jennifer and team made it a painless experience. Remembered why this is our 4th vehicle from O'Daniel. Jennifer and team made it a painless experience. Remembered why this is our 4th vehicle from O'Daniel. More
by bedodge
Employees Worked With
May 09, 2021
Great experience, Kenny helped us buy the car we wanted not something they wanted to get off the lot and Mike was great in financing not something they wanted to get off the lot and Mike was great in financing More
by ellie.kiess
May 05, 2021
Jennifer was great do deal with! I had an insurance claim and she wasn't pressuring me to purchase and very accommodating of the slow process for insurance to finalize my claim. I didn't find what I wanted o and she wasn't pressuring me to purchase and very accommodating of the slow process for insurance to finalize my claim. I didn't find what I wanted on the lot, so she found a new truck from another dealership and had it delivered to New Haven! The finance manager didn't pressure me into the extended warranty but presented pros/cons and left it at that (the extended warranty was actually a decent price too). Overall great experience! More
by Tyler
May 05, 2021
From the moment we stepped on the car lot, we were treated with respect and like our business mattered. Everyone was so friendly and they cared about us, not our money treated with respect and like our business mattered. Everyone was so friendly and they cared about us, not our money More
by hardy_bev
May 05, 2021
John was amazing! He was so patient with my husband and me, and gave us the absolute best deal! We definitely recommend John Berghoff and O’Daniel Ford, New Haven, IN. me, and gave us the absolute best deal! We definitely recommend John Berghoff and O’Daniel Ford, New Haven, IN. More
by PhillipCaraH
Employees Worked With
John Berghoff
May 03, 2021
This is car number 2 for us in the last 5 months. Jennifer and the team could have not been nicer too work with. From the beginning too the end the whole process went so smooth. My wife wanted a cert Jennifer and the team could have not been nicer too work with. From the beginning too the end the whole process went so smooth. My wife wanted a certain kind of car color and all the bells and whistles and Jennifer went right too work and found the perfect suv. I just can’t thank her and the whole team enough about how great they are for making this experience for me and my daughter and my wife go so smoothly so thank you all for a great job well done it is very much appreciated god bless you all. More
by Tazallen
May 03, 2021
This is the second car our family has purchased from this dealership in the last 6 months. We have had excellent service from all staff members and have nothing but good things to say about the entire dealer dealership in the last 6 months. We have had excellent service from all staff members and have nothing but good things to say about the entire dealership. More
by NurseTeresa
