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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,120 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,120 reviews

June 09, 2022

They are very dependable and keeps me informed of what going on with my car. More

by pearlsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Oak Lawn Toyota responded

We appreciate your business, Keith, and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

Helpful
June 09, 2022

Best Dealer They are very professional and very quaffed take a interest in my car which has made car run better More

by gwnn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Joseph and our team were able to help, and we hope to see you again! Juan Vazquez, Service Manager

Nov 27, 2023 -

gwnn11 responded

Thano

Helpful
June 08, 2022

Great and friendly service from start to finish! I would highly recommend Oak Lawn Toyota!! More

by kpulcini
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Carnivele, General Manager

Helpful
June 08, 2022

Liz Chavez was my salesperson. ..I really appreciate her honesty and level of professionalism. I wasn't pressured to make a purchase, she was patient and helped me through the proce More

by Temple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz chavez
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Jun 09, 2022 -

Oak Lawn Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Liz and hope you enjoy your new vehicle. We truly appreciate your feedback! John Carnivele, General Manager

Helpful
June 07, 2022

Fantastic service advisor. I was treated with respect and my issues were taken care of. More

by Nykidd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
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Jun 07, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

Helpful
June 07, 2022

Steve was so nice and helpful in my first 4 runner purchase. He helped me find the circle I needed with out all the up sell other dealers are doing today. Will definitely buy my next car with him and More

by Krystleekhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Oak Lawn Toyota responded

Thanks for your feedback on your recent visit to Oak Lawn Toyota. I'm glad to hear that Steve was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new 4Runner! John Carnivele, General Manager

Helpful
June 07, 2022

A very clean and orderly facility. All service employees were pleasant. I was greeted as soon as I stepped out of my vehicle. Also love the layout of this facility for its convenience More

by mshoneyfly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Helpful
June 06, 2022

Dealership is great! Our salesman, Rich Hertogs, was a pleasure to work with, as well as Steve Hertogs. This is the second car we have bought there and are very happy wit More

by glc316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Hertogs
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Jun 06, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Rich and Steve was able to help, and we hope to see you again! John Carnivele, General Manager

Helpful 1
June 06, 2022

Great salesman. Poor service dept getting the car ready. OK price and the car was clean More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Burba
Other Employees : Mike Henery
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Jun 06, 2022 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

Helpful
June 06, 2022

I Took My 2016 Toyota Camry In To Get Car Phone Paired With My Cell Phone. It Worked For "One Day". That Was Not Good Service. I Am Truly Disappointed. More

by simmondg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Cassello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2022 -

Oak Lawn Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Juan Vazquez, Service Manager

Jun 10, 2022 -

simmondg responded

Actually, I Would Love It, If Possible, To Have My Car Phone Working Properly. That Would Truly Put Joy In My Life, But, My Toyota Camry Is No Longer Under Warranty So I Can't Afford To Pay To Have You Attempt To Find The Error And Really Fix It.

Helpful
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