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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,113 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,113 reviews

April 10, 2024

Service was friendly and professional. I was given a thorough explanation of what was going on with my car. More

by anabcruzgarcia
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Helpful
April 08, 2024

Everything went great as always,I would never take my Highlander anywhere else,,,thank you More

by CUBGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hertogs
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Apr 08, 2024 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

Helpful 1
April 08, 2024

I was very satisfied with the wait time, how I was explained to regarding the problem with my car, and what my next step should be. Now I need to follow up with repair More

by pmitchell89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Helpful
April 04, 2024

Great dealership experience, we are always treated wonderfully at Oak lawn Toyota. Nice people for sure. More

by CKONECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Helpful
April 02, 2024

Service, support, quality. This dealer has a lot of staff who know how to treat their customers and give us excellent service and attention. More

by Francisco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! John Carnivele, General Manager

Helpful
April 01, 2024

Great communication and a strong sense of professionalism! From the moment I dropped off the car to the checkout, the process was smooth and timely. More

by Mark137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

Helpful
March 31, 2024

The Service center at Oak Lawn Toyota was wonderful. The service men were kind and helpful and the service was done quickly and thoroughly. More

by alderdenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Keith, Joseph, and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Helpful
March 31, 2024

The salesmen in this dealership take their time with you as their guest. They listen to what you are describing for when you are looking for a vehicle. They will do their best to help you locate your perfec More

by kabobspond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Oak Lawn Toyota responded

Thank you for your very kind review. Juan, Cesar, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

Helpful
March 31, 2024

Always excellent service . Staff very professional and friendly. Answers any questions you may have regarding your vehicle. More

by babetterey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jospeh and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

Helpful
March 31, 2024

Fair prices and great service all around. Vito is an outstanding sales rep and took great care of us! More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
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Apr 01, 2024 -

Oak Lawn Toyota responded

Scott, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Vito and our team here at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

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