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Oak Lawn Toyota
Oak Lawn, IL
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,232 reviews
December 22, 2014
So far, So good! I like my vehicle and I liked the sales staff. Chris Smith (new Sales Associate who still needs a box to check in this review!) is a good guy and was I like my vehicle and I liked the sales staff. Chris Smith (new Sales Associate who still needs a box to check in this review!) is a good guy and was very comfortable working with with him. I came to this dealership after having visited another Toyota dealer and not particularly liking the staff. This place felt homier, smaller, more personable. Good people. So far, So good! More
by Lemuzyk
December 19, 2014
2015 4Runner We'd been looking for an SUV to replace our QX4 and had located a 4Runner through AutoTrader at the Oak Lawn Toyota dealership. Jessica and Lauren he We'd been looking for an SUV to replace our QX4 and had located a 4Runner through AutoTrader at the Oak Lawn Toyota dealership. Jessica and Lauren helped us with some details that weren't readily available online and were also able to arrange a time for us to drop by for a test drive. When we arrived, Lou Rodriguez in sales had prepped the car and was ready for the test drive. Quality and reliability were top on our list of must haves along with a capable 4WD with a body-on-frame chassis - the 4Runner fit our needs perfectly and Lou made the buying experience very enjoyable. Furthermore, our kids had a great time at the dealership and were able to keep themselves engaged at the kids play area. We are now the proud owners of a 2015 4Runner and enjoy it every day. Thanks for the great experience. More
by S. Menon
December 18, 2014
New Customer for life! My experience was so warm and friendly. This was the fourth Toyota dealership I had been to and had bad experiences at all of them until I walked thro My experience was so warm and friendly. This was the fourth Toyota dealership I had been to and had bad experiences at all of them until I walked through the doors at Oak Lawn Toyota. I started correspondence with Lauren who was great, worked with Steve who was great, onto Rob for my remote start, and ended with Jason for finance. They were all fantastic and accommodating. Rob even gave me 2 stuffed animals to bring home to my kids! Can't say enough, have been telling people to go there and I will now be a customer for life! More
by photogirl
December 15, 2014
Easiest Buy You Can Make I heard from a relative that he had bought all of his vehicles (12) from the same dealership. The drive from Indianapolis was quite a hike, but I took I heard from a relative that he had bought all of his vehicles (12) from the same dealership. The drive from Indianapolis was quite a hike, but I took a chance and made the drive. From the moment I pulled into the lot, I recieved phenominal customer service, great prices, and no product pushing. They actually recommended products I should decline. I would recommend this location to any individual searching for a car. More
by tdravet
December 13, 2014
Go to Oak Lawn for your new Toyota My wife was in for service on our 2007 Sienna and we have been looking for a new car for a few weeks. Bob Spee who sold us this car and three other To My wife was in for service on our 2007 Sienna and we have been looking for a new car for a few weeks. Bob Spee who sold us this car and three other Toyota's showed us a few makes and worked with our budget and we drove away with a 2014 Camry at a good price. Thanks Bob, again and Oak Lawn Toyota!! More
by JoeC19
December 10, 2014
Toyota Doesn't Care 2yr/25K maintence warranty After taking my new vehicle under Toyota Care 2 year/25K mile warranty @ 20,000 miles, I was charged for "Throttle Body Cleaning" service. The dealer After taking my new vehicle under Toyota Care 2 year/25K mile warranty @ 20,000 miles, I was charged for "Throttle Body Cleaning" service. The dealer service manager indicated that it was needed without even looking at the vehicle? I was charged $104.00 for the supposedly free 2 year maintenance. I contacted Toyota headquarters & they indicated the dealer should have not considered the service as "required maintenance". HQ said was a dealership issue. The GM of service of Oak Lawn called me a few days to say it was only a recommended service. I indicated the Service mgr said it was needed at the time & should be under 2 yr./25K NEW car warranty. The GM was not concerned about my complaint. I will not be doing any future business with their deceptive service organization. They should rename it to "Toyota Doesn't Care" Maintenance warranty!!!! More
by NoMaxSatisifaction
Employees Worked With
Al Leon
December 09, 2014
Excelence! Just want to say thank you to Steve Barrix for helping us with the purchase our 2015 Corola Eco Plus. It was our dream come true. Thank you Steve. Just want to say thank you to Steve Barrix for helping us with the purchase our 2015 Corola Eco Plus. It was our dream come true. Thank you Steve. More
by Gardenia Aroma de
Employees Worked With
December 05, 2014
2015 sienna Just want to say thank you to Rob Halderson and Bob Spee for helping us with the purchase of the sienna. They went above and beyond what's expected fr Just want to say thank you to Rob Halderson and Bob Spee for helping us with the purchase of the sienna. They went above and beyond what's expected from a salesman. To us they're not salesmen...they're our friends. More
by rwolak
December 03, 2014
Thank you Frank he did a great job, everything went smoothly and fast in the purchase of our new vehicle I will definitely come back to Toyota oak lawn. Frank he did a great job, everything went smoothly and fast in the purchase of our new vehicle I will definitely come back to Toyota oak lawn. More
by Laura Casillas
November 24, 2014
Very Helpful Salesman Great experience buying a used car at Oak Lawn Toyota. Salesman, Jack Makselan, did a great job of understanding what we wanted and helping us throug Great experience buying a used car at Oak Lawn Toyota. Salesman, Jack Makselan, did a great job of understanding what we wanted and helping us through the process. More
by ievison
Employees Worked With
Jack Makselan
