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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,232 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,232 reviews

November 11, 2014

Pressureless, No Hassle Purchase We came in to purchase a new vehicle. Our sales person showed us three vehicles we had selected, took us for test drives and didn't harass us, was ve More

by Puffo62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 01, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to review Oak Lawn Toyota and your experience with MIke Roache. We truly appreciate your business and we're honored to have you in our Oak Lawn Toyota family. Purchasing a car can feel like a massive job for some people, but it's our job to make you feel comfortable, informed, and excited about your new vehicle--it's wonderful to read that Mike delivered and gave you a great experience. If you have questions in the future, please don't hesitate to reach out to us. We're here to help. Congratulations on the new car! Happy & safe driving.

October 19, 2014

Oak Lawn Toyota rocks it! Rob was an exceptional car salesman, not pushy, and very knowledgeable about the Toyota Prius! He made car buying a great experience and went out of h More

by Pkennedy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Oct 21, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review of Oak Lawn Toyota. We are honored that you chose Oak Lawn Toyota and we are thrilled that Rob delivered on our excellent customer service promise. Congratulations on your new Toyota Prius! We know that purchasing a car can be difficult but it's our job to make it seamless and informative and we're glad you experienced that with Rob. We look forward to seeing you around the dealership when you drop off your Prius for service. Welcome to the Oak Lawn Toyota family--we're happy to have you! Thank you for recommending us to your family and friends--we truly appreciate your endorsement. Happy & safe driving!

October 15, 2014

An Exceptional experience...! At Oak Lawn Toyota, I felt very special the way Jack Makselan took care of the business. He knew exactly what we were looking for. For my future bus More

by Omar Riaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Makselan, Dave Capelle
Oct 21, 2014 -

Oak Lawn Toyota responded

Hello Omar! Thank you so much for writing up your review of Oak Lawn Toyota! We are thrilled to read that you had a special experience with Jack. We truly appreciate your business and we thank you for recommending Oak Lawn Toyota to your family and friends. Welcome to the Oak Lawn Toyota family--please let us know if you have any questions or concerns, we're here for you. Happy & safe driving!

October 07, 2014

Bought new Toyota Highlander 2015! Jack was great! I previously got my 2005 Toyota Corolla from Oak Lawn Toyota. Last week it got totaled in an accident after someone hit me. The sta More

by Ak31201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Makselan
Oct 08, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review of Oak Lawn Toyota. We rely heavily on customers sharing their stories and we truly appreciate your willingness to do so. First of all, thank you for trusting Jack and the Oak Lawn Toyota team by continuing to purchase from us--you're a valued member of the Oak Lawn Toyota family. Second, we're happy that Jack gladly answered your questions and kept you informed and stress-free throughout the process. Third, congratulations to you and your fiance on your Toyota Highlander XLE!! It's an amazing vehicle and we're thrilled that you are so happy with your decision as we expect you'll get a lot of miles out of it. If there's anything we can do for you in the future, please don't hesitate to reach out to us. Thank you, again, for your purchase. Happy & safe driving! (And many blessings to you and your fiance in the future!)

September 30, 2014

2014 RAV 4 My wife and I had a great experience at Toyota of Highland. We went to a couple different dealerships and this one was by far the friendliest. We did More

by caittimv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Halderson
Oct 08, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to write this extensive review of Oak Lawn Toyota. It's wonderful to see that Rob, Bob, and Jason took quality care of you and your wife and we're honored that you chose to purchase from us. You are correct that we are here to help you WHENEVER you may need it--we gladly take care of our customers like family and we welcome you into our Oak Lawn Toyota family with open arms. If there's anything we can do for you in the future, please don't hesitate to reach out to us. Thank you for the recommending us to family and friends--we appreciate your trust in us. Congratulations on your new vehicle. Happy and safe driving!

September 22, 2014

Great Experience I grew up right by Oak Lawn Toyota and I brought in my 2003 Audi to have it serviced a few years ago and from then on after that. They did a great jo More

by bhampton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Leon
Oct 07, 2014 -

Oak Lawn Toyota responded

Thank you so much for sharing your experience at Oak Lawn Toyota! We are honored that you trusted us with your new car purchase and we welcome you into the Oak Lawn Toyota family. We're thrilled to read that Steve Barrix took wonderful care of you and delivered on Oak Lawn Toyota's promise of customer service excellence. If you have any questions or concerns in the future, please don't hesitate to contact us. Thank you for your purchase and congratulations on your new Rav4! Happy & safe driving.

September 12, 2014

2014 Toyota Prius V Best car buying experience Rob is good people I got everything I wanted price was better than any other dealer in the area. I am very happy with my p More

by sanchito6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob , Rob Halderson
Oct 07, 2014 -

Oak Lawn Toyota responded

Thank you for your review of Oak Lawn Toyota! We're so happy that Rob was able to guide you through the process and give you the price you wanted. Thank you for your purchase and welcome to the Oak Lawn Toyota family! Happy & safe driving.

September 09, 2014

Thanks for making it so easy! Many thanks to Lauren Verdon for promptly responding to my research requests and for expediting our pre-approval for 0% financing. I really appreciat More

by nolanfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Rodriguez
Oct 07, 2014 -

Oak Lawn Toyota responded

Thank you so much for taking the time to write this review! We work hard to deliver the best customer service experience from start to finish. We're thrilled to read that Lauren, Lou, and Jason took such wonderful care of you throughout the process. It's important that you felt comfortable and educated along the way and we appreciate the feedback you were able to offer us. Congratulations on you the purchase of your Rav4! We welcome you into the Oak Lawn Toyota family with open arms and we truly appreciate your business. If you have any questions in the future, please don't hesitate to reach out to us. Happy & safe driving!

September 05, 2014

Keep it up the good work, dave He will work with you in every step of the way, he's the best overall in the department, will refers my friends' to this dealership More

by bygoness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capelle
Sep 09, 2014 -

Oak Lawn Toyota responded

Thank you for your review of Dave Capelle. We're thrilled that he took great care of you and we appreciate your purchase from Oak Lawn Toyota. Thank you for any future referrals you give to your family and friends--we truly appreciate your loyalty to Oak Lawn Toyota. Enjoy your vehicle!

September 04, 2014

Our new Sienna We were in the market for a new Sienna (ours was a 2004) and tried to find a 7 passenger van in the area. The staff at Oak Lawn worked hard to find us More

by benlofs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Rodriguez, Dave Capelle
Sep 09, 2014 -

Oak Lawn Toyota responded

Thank you for taking the time to review your experience with Oak Lawn Toyota. The most rewarding moments for us happen when we deliver the EXACT vehicle a customer has in mind--even when others say it cannot be done. We truly appreciate your business and we thank you for putting trust in us to give you the best car-buying experience. Buying a Toyota offers customers a peace-of-mind they don't have with other brands so we're thrilled that you're looking to put 200,000 miles on your new Sienna. May your son enjoy your 2004 (he'll get a lot of miles out of it) and may you enjoy your all-new Sienna! Thank you for your kind words and welcome to the Oak Lawn Toyota family. Happy & safe driving.

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