Ocean Cadillac

Very nice and helpful I really appreciate the help I received from everyone at the dealership received from everyone at the dealership More

Service was great. I’m really happy with all your services provided on my last visit. Thanks I’m really happy with all your services provided on my last visit. Thanks More

Zachary was a great sales man very knowledgeable and patient. He exceeded our expectations by far. patient. He exceeded our expectations by far. More

michael made it easy to buy the car, he was very reliable , i purchased the new lyriq and he was very knowable about the car im very very happy , i purchased the new lyriq and he was very knowable about the car im very very happy More

Our experience at Ocean Cadillac exceeded expectations! !! Our sales representative Deya Guerrero was attentive, professional, and provided thorough follow up during all steps required. Special thanks as we !! Our sales representative Deya Guerrero was attentive, professional, and provided thorough follow up during all steps required. Special thanks as well to Hugh for making us feel welcome and approving a competitive fair market contract on our trade in! Highly recommend this team! More

Excellent service at Ocean Cadillac! They got me into my 2023 Lyriq faster than most dealers across the country! They got me into my 2023 Lyriq faster than most dealers across the country! More

The attention and service is amazing. I left with what I want it and extremely happy with everyone who helped me. I left with what I want it and extremely happy with everyone who helped me. More

Michael was as reliable and attentive as his ratings reflect. I purchased remotely and he sent videos and pics of how to use the vehicle and all of its features. I have not one complaint and hope to reflect. I purchased remotely and he sent videos and pics of how to use the vehicle and all of its features. I have not one complaint and hope to use him and this dealership again! More

** Updated ** 04/23 Everything here is my experience with Ocean Cadillac. I purchased a new Cadillac at this dealership, which acts worse than a small Hialeah dealer and has zero professionalism for re with Ocean Cadillac. I purchased a new Cadillac at this dealership, which acts worse than a small Hialeah dealer and has zero professionalism for representing the Cadillac brand in my experience. I saw, I am getting overcharged with various fees that are not for any valid services.The next explanation will be in CAPS so the important parts are noticeable THIS IS WHAT HAPPENED ON MY DEAL AND I WANT TO HELP PEOPLE. OCEAN CADILLAC AT LEAST FOR MY DEAL CHARGED ME A $999.00 PRE-DELIVERY SERVICE CHARGE AND $139.95 ELECTRONIC REGISTRATION FILING FEE. THE TEAM SAID IS BASIC CHARGES FOR EVERY DEAL AFTER I COMPLAINED ABOUT IT, THE WORDS USED, MAKE IT ALL SOUND LIKE MANDATORY FEES AND THAT ARE NEEDED FOR YOUR CAR DEAL, PLEASE NOTE IS NOT, AGAIN IS NOT, THIS IS JUST EXTRA PROFIT FOR THE DEALER AND YOU CAN REFUSE TO PAY IT... BEFORE DEALERS CALLED IT "DEALER FEES" BUT NOW SOME USE CREATIVE LANGUAGE TO MAKE IT SOUND LIKE A VALID EXPENSE, IS TRICKY. ON MY DEAL AND IS IMPORTANT TO CHECK, IF YOU ARE FINANCING, THREE THINGS.1. MAKE SURE YOU HAVE ON YOUR DOCUMENT THE BANK YOU AGREED TO FINANCE WITH, FIRST THEY PRESENTED ME A TRUIST BANK PROPOSAL, I ASKED THEM FOR MORE OPTIONS AND HUNTINGTON BANK CAME WITH A LOWER INTEREST RATE, I TOLD THEM I WANT TO MOVE FORWARD WITH HUNTINGTON BANK BECAUSE OF A CHEAPER APR , THEY SAID YES OK, GUESS WHAT? I GOT THE CAR PAYMENT BILL FROM TRUIST BANK, REALLY BAD AND UNPROFESSIONAL BECAUSE IT WAS AGREED TO BE HUNTINGTON BANK. 2. YOU DON'T HAVE TO FINANCE THE CAR WITH THEM,. AGAIN YOU DON'T HAVE TO. YOU CAN PROBABLY SHOP AROUND AND FIND A CHEAPER INTEREST RATE, THEY MAKE EXTRA PROFITS IF YOU GET A LOAN WITH THEM AND IF YOU BUY EXTRA WARRANTIES ETC, BUT YOU DON'T HAVE TO, IF YOU CAN GET A BETTER INTEREST RATE OUTSIDE, DO IT. 3. DOUBLE CHECK YOUR CONTRACT PRICE AND FINANCE CONTRACT PRICE.ON MY CONTRACT PRICE THERE WAS ONE PRICE AND ON MY FINANCE PRICE THEY ADDED AN EXTRA $144.00 WHICH IS REALLY MISLEADING MAKE SURE YOUR FINANCE PRICE MATCHES YOUR CONTRACT PRICE, IN MY CASE THEY ADDED MORE MONEY TO THE FINANCE CONTRACT, WHICH AS OF NOW IT LOOKS LIKE MORE PROFIT FOR THE DEALER. THE DEALER NEEDS TO MAKE MONEY, OF COURSE........ BUT USING ALL THESE TACTICS TO GET EVERY DOLLAR FROM A CLIENT IS EXTREMELY BAD, THERE IS A LOT OF DEALERS THAT ARE COMPLETELY TRANSPARENT AND OFFER YOU THE VIP TREATMENT. CHARGING PREDELIVERY SERVICE CHARGE, ELECTRONIC REGISTRATION FILING FEES (WITH LANGUAGE TO MAKE IT SOUND AS MANDATORY) WHEN IN FACT IS EXTRA PROFIT FOR THE DEALER, USING BANKS THAT i DIDN'T AGREED TO FINANCE WITH, INFLATING THE FINANCE CONTRACT PRICE FOR EXTRA PROFIT, IS NOT GOOD AT ALL FOR ME. ** Again, everything here is my experience and does not mean that it can happen to you ** but i do want to share my review maybe it helps someone. Thanks More

I choose Ocean Cadillac because of Mark Collins! The service is always top notch and attentive The service is always top notch and attentive More