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Olathe Dodge Chrysler Jeep RAM
Olathe, KS
5,400 Reviews
Here at Olathe Dodge Chrysler Jeep Ram, our service and reputation defines who we are as a dealership. Our goal is to reach our community and be able to offer quality service for everyone. With more than 1,000 vehicles on 17 acres, we have the largest inventory in Kansas. Our Express Lane offers appointment free oil changes. We have the Midwest’s largest service center to take care of any problem, big or small. We have a staff of friendly individuals dedicated to customer satisfaction. We look forward to working with and respecting YOU, the customer! We are located at 15500 W 117th St, Olathe, KS 66062.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,400 reviews
May 02, 2024
Jesse was aswsome ! !! He is very professional with his work!!! Great Job !!! A great experience overall. !! He is very professional with his work!!! Great Job !!! A great experience overall. More
by msdeiter
Verified Customer
Helpful May 02, 2024
I was greeted immediately upon entering the dealership. Offered water and a place to get comfortable. Transaction went as planned…No surprises. Offered water and a place to get comfortable. Transaction went as planned…No surprises. More
by jtoner34
May 02, 2024
Poor communication is the major problem. Face to face all seems fine, once you leave they forget you… After 3pm it’s like the phone system goes off line… I sensed a true frustration betwe Face to face all seems fine, once you leave they forget you… After 3pm it’s like the phone system goes off line… I sensed a true frustration between the different departments, phone operators, parts and service reps… The service reps seem to be reactive in their service plan rather than proactive … For example when I would call after the time I was supposed to have been updated on service progress Service advisor gets on the phone, starts conversation by “what is going on” Gee I don’t know you tell me, what other reason would I be calling for? I was glad to get my truck out of there, so far truck runs fine. More
by ltdanbrewster
Employees Worked With
Service
May 02, 2024
I turned my vehicle in at 7:30am, with an appointment and didn’t get a diagnosis of the issue until 6pm and was charged $290. I got the same diagnosis from another service center within 15 minutes for free o didn’t get a diagnosis of the issue until 6pm and was charged $290. I got the same diagnosis from another service center within 15 minutes for free on another day. I get the feeling these guys plugged it in and failed to do any research into whether a sensor was bad or whether it was a bad part. More
by Mark Brooks
Employees Worked With
May 02, 2024
I didn't have alot of time but stopped in and stan got me in and out and notified me when they were done so I could get back to work. A+ in my book me in and out and notified me when they were done so I could get back to work. A+ in my book More
by MR.WRIGHT14U
Employees Worked With
Other Employees :
Ben turner/sales. Derrick hill/ finance
May 02, 2024
Very poor communication and customer service. I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in I had to call to get my own updates and most of the time had to leave a message. After not getting responses, I would have to go to the dealership in person to find out what was going on with my vehicle. 9 days later the vehicle still wasn’t even ready to be worked on. More
by nicholas.mcwain
Employees Worked With
May 02, 2024
Oil change and an axle sensor replacement. Seemless and easy with a loaner for the warranty work. Seemless and easy with a loaner for the warranty work. More
by ssutton246
May 02, 2024
Steering wheel and touch screen had oil and or grease on them. A complimentary car wash would be welcome. Pick up took 30 minutes, had to ask receptionist if car was coming. That was second time that happen them. A complimentary car wash would be welcome. Pick up took 30 minutes, had to ask receptionist if car was coming. That was second time that happened at service pickup. More
by kcacre
May 02, 2024
Your dealership has been very helpful with our Jeep. Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank you for the quality repair. More
by dlmatthews50
Employees Worked With
May 02, 2024
Stan went above and beyond to keep me informed on the recall for my truck. He also multiple times asked if I needed anything else. Thank you recall for my truck. He also multiple times asked if I needed anything else. Thank you More
by Bill Eichinger
