Olathe Dodge Chrysler Jeep RAM - Service Center
Olathe, KS
2,362 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center
Brian did a great job at taking care of my Jeep recall and oil change! and oil change! More
I didn’t feel welcome. I didn’t feel like a customer. When I dropped off or when I picked up. Confusing on arrival and no one steered me to where I needed to go to pick up I didn’t feel like a customer. When I dropped off or when I picked up. Confusing on arrival and no one steered me to where I needed to go to pick up my vehicle when I returned. No signage telling me where to go. Technicians all standing together no one acknowledged when I walked by. I was told I needed to leave my vehicle for 7 days to get it diagnosed. Went to another Jeep dealer in town who diagnosed and fixed in a day and a half, with great customer service. Go elsewhere. Hopefully they get some good management someday. More
Very speedy, helpful and easy. I appreciate the team up there. Thank you guys! I’ll be back I appreciate the team up there. Thank you guys! I’ll be back More
Robert and Cameron were wonderful and made a stressful situation (buying a car) not stressful by being helpful and not pushy. situation (buying a car) not stressful by being helpful and not pushy. More
Everyone at the dealership was friendly. My car was serviced on time as promised. Adam was a great service tech. My car was serviced on time as promised. Adam was a great service tech. More
Brian is the first person in any service department that has ever spent the time with me to understand my needs and give the respect and help that I needed. So when he asked me to save his number in my ph has ever spent the time with me to understand my needs and give the respect and help that I needed. So when he asked me to save his number in my phone so that I could reach out to him directly in the future, I did it immediately. I have purchased 17 new vehicles over the past 15 years. My experience at Olathe Jeep and with Brian have far exceeded any experince I have ever received before. Thank you Brian and Olathe Jeep. More
Have always had good service until my last service. Will search for a new dealer Will search for a new dealer More
I will never come back to get an oil change! your pricing is way to expensive it took 30 min. and had a $60 labor charge plus other fees and was told that the substantial increase in cost was du your pricing is way to expensive it took 30 min. and had a $60 labor charge plus other fees and was told that the substantial increase in cost was due to tariffs, I could go to any other oil change business and pay half of what I was charged. Makes me wonder what else you up charge on. Will for sure be shopping around when it's time to look for a new car! More
This dealership is great and I had a pleasant experience. The staff were helpful and efficient. The staff were helpful and efficient. More
Luke in the service department was fantastic. I told them what was wrong and the work was completed fixing the issue in much less time than what was estimated. I told them what was wrong and the work was completed fixing the issue in much less time than what was estimated. More