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Olathe Dodge Chrysler Jeep RAM - Service Center

Olathe, KS

3.7
1,805 Reviews

1,805 Reviews of Olathe Dodge Chrysler Jeep RAM - Service Center

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April 22, 2024

I won't go to any other dealership but Olathe DODGE there's no surprise have good people working there never had an problems do good quality work More

by mart.611g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Acock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor lawyer 5 star
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know you've had consistently good experiences with us at Olathe Dodge Chrysler Jeep Ram. We appreciate your loyalty and look forward to continuing our quality work for you!

April 21, 2024

Very friendly and efficient employees. Very clean facility! Serviced my car promptly and in less time than quoted! More

by k2peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know our team at Olathe Dodge Chrysler Jeep Ram was able to provide you with efficient service in a clean environment. Thanks for the positive feedback!

April 21, 2024

Olathe dodge Chrysler jeep messed up our Jeep and wont fix it. We took it in to have the clutch recall fixed and now it won't go into first gear. They are trying to say it's transmission related but we ne More

by KONDREA19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rainer Moje
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about the issue with your Jeep after having a recall addressed. We certainly don't want any of our customers to feel as though their concerns aren't being taken seriously, and we'd like to look into this further for you. Please reach out directly so that we can discuss how best to resolve this situation. Thank you, Tony Acock - Service Manager - 9137803700

April 21, 2024

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by rob@longwirekc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the five-star rating - it is much appreciated by our entire team here at Olathe Dodge Chrysler Jeep Ram!

April 20, 2024

I came in for a brake job, I was encouraged to do more and up sold more than I believed I needed. Also asked 3 times about the leak in my cab, still had no followup on that even when Chris said they wer More

by sheriesg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Sebelski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to hear about your recent experience with us. It's important that our customers feel they are receiving the best service and value, so it's concerning to see we've left a different impression. We want to discuss this further and address any unresolved issues you may have. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

April 20, 2024

I was greeted by super friendly staff members. Stan was my technician and went out of his way to make sure all of my needs The maintenance of my vehicle were met. I was directed to the customer ca More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Gerry, it's great to know that Stan and the rest of our team at Olathe Dodge Chrysler Jeep Ram made your visit a positive one. We look forward to seeing you again for future service needs!

April 20, 2024

Kendrick was very upfront and went out of his way to ensure my repair concerns were addressed More

by grod30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're happy to hear Kendrick took excellent care of you during your recent visit here at Olathe Dodge Chrysler Jeep Ram! Thanks so much for your review and please don't hesitate to reach out if we can be of service again in the future!

April 20, 2024

Multiple text messages with no reply. Call several times, recording. Call receptionest to hand write my contact to call. 3% credit card chard, not pleased. I express my concerns with ser More

by LBURTON1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Acock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rainer Moje
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. It's concerning that you've had trouble reaching out and I apologize for any inconvenience caused by the credit card charge. We value all our customers, especially those who have been with us since 2018, so we'd like to make things right if possible. Please reach out at your earliest convenience so we can discuss this further - thank you! Tony Acock - Service Manager - 9137803700

April 19, 2024

Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Kroesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sebelski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rainer Moje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Lintecum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Olivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Shull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

April 19, 2024

Lying pathetic joke. Changed the price on me 3 times. Did stuff I told them not too and charged me for it anyways. EVEN THO I SAID NO. it's okay tho I have a LOT of money More

by Tdae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Lintecum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hello - I'm disappointed to hear that we didn't leave you with a better impression and would like an opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thank you, Tony Acock - Service Manager - 9137803700