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Orange Buick GMC
Orlando, FL
3,206 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,206 reviews
July 16, 2021
Courteous and knowledgable sales staff. very good communication through the deal. Had paperwork ready when we arrived to purchase. Robbie Baez was very patient and helpful communication through the deal. Had paperwork ready when we arrived to purchase. Robbie Baez was very patient and helpful More
by mark@showertower.com
Verified Customer
July 15, 2021
we took our 2020 sierra in for repair for the second time to get a leaking back window repaired UNDER WARRANTY. The first time, we made a appt 2 weeks in advance we got there and had to leave the truck all to get a leaking back window repaired UNDER WARRANTY. The first time, we made a appt 2 weeks in advance we got there and had to leave the truck all day and the parts were unavailable. I asked for a loaner vechicle and was told they did not have any. Two weeks later we got a call that the parts were in and to take the truck back, so we made the appt. I took the truck in to leave and i could not get anyone to follow me so yet again i ask about a loaner and was told no. Both times that i went there were other customers there at the same time who were being provided a loaner. The last time a lady was getting a oil change and her service rep came out to the waiting room and told her that she needed 2 tires but they had to be ordered and it would be a few hours, she said she would wait and the advisor told her no worries that they would get her a loaner. I proceeded to ask nelson again and was told no. I ask for a ride home from Orlando to Apopka because they said it would be all day. He said ok and when i ask if they could pick me up when it was completed, i was told i needed to figure something out for the afternoon. The driver was there and heard what happened and he was a very nice gentelman and on the ride home he told me to tell them when the truck was ready to get with him and he would be more then happy to pick me up. I revcived a call around 2:30 -3:00 that the truck was ready and ask if they could send the driver, which they did. I am just frustrated that with the 2 visits it was the same inconvience and after asking nelson i recieved the same respone even though other customers clearly had a different outcome regarding loaner vechiles. Hopefully I never have to take the truck back in for service and if i do, i will try to go to another dealer. More
by Tina Hollingsworth
Employees Worked With
Nelson Garcia Espendez
July 14, 2021
Oscar was great to deal with. No pressure. Had answers when we asked questions. Made whole process very simple. Very enjoyable experience. I would work with him again! when we asked questions. Made whole process very simple. Very enjoyable experience. I would work with him again! More
by hkmain56
July 14, 2021
I came to pick up my car yesterday and it was not properly repaired. Apparently, the wrong part for the year of my car was ordered. The car was detailed and presumably passed other quality inspection properly repaired. Apparently, the wrong part for the year of my car was ordered. The car was detailed and presumably passed other quality inspections, but no one noticed that the bumper was not securely fitted to the body of the car. It was a total inconvenience and I honestly do not have faith in the workmanship of this repair shop. The staff was nice and helpful, but the work was shoddy. More
by DCOBARIS
July 12, 2021
We had good time, was tread very well and we got a truck that we love finance did a thru, quick, great and good job that we love finance did a thru, quick, great and good job More
by ranman987
July 12, 2021
Bill did a great job. Happy with work done. Great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More
by PROUD1988
Employees Worked With
July 10, 2021
My issue was a quick fix, but they were busy when I came in and I was told it would be 1.5 hours. My customer service rep, Glenn, told me he's try to get it done quicker and he did. I was in and out in 30 m in and I was told it would be 1.5 hours. My customer service rep, Glenn, told me he's try to get it done quicker and he did. I was in and out in 30 minutes. Trying to juggle service with priority and also getting people in and out makes a big difference to the customer. More
by VHHC
July 10, 2021
Even though the customer service was good, I had to wait about a month to get my car fixed. After spending $3000 I had to bring my car back because it said my engine was running hot. Luckily, I didn't have about a month to get my car fixed. After spending $3000 I had to bring my car back because it said my engine was running hot. Luckily, I didn't have to work the next day but they fixed my car the second time with no charge. This is my first time having a bad experience with Orange Buick. More
by J29lina
July 09, 2021
Awesome experience with new sales team. Andre was on point throughout process. Trade in was reasonably valued. I even got free lunch from them and a GMC hat. point throughout process. Trade in was reasonably valued. I even got free lunch from them and a GMC hat. More
by J.rubio41
July 09, 2021
Christy is very knowledgeable and friendly. Her handling my car and the details she gave me before committing to have Orange do my car was because of her information. She was thorough with her insurance inf my car and the details she gave me before committing to have Orange do my car was because of her information. She was thorough with her insurance information and very confident in her responses. Kudos to all who worked on my vehicle. But Christy was the selling point for me. More
by dault2
