Orange Buick GMC - Service Center

In the past I have generally had good experiences with this dealership. However on my last visit, which was by appointment, I was told my oil change and resistol reapplication would take 3 to 3.5 hours to this dealership. However on my last visit, which was by appointment, I was told my oil change and resistol reapplication would take 3 to 3.5 hours tops. My car wasn’t ready until 8 hours later and this was despite encountering any complications or unforeseen problems with the vehicle. I had planned on waiting but then had to incur the expense of an Uber to get home because i couldn’t sit there any longer and I was “out of range” for their drop off service. Very disappointing experience. More

Improved a lot over the years and within time still improving keep up the good work improving keep up the good work More

Bill always takes good care of me and my car. When I bought this car, I was very excited that I would be able to continue using Orange Buick for service. When I bought this car, I was very excited that I would be able to continue using Orange Buick for service. More

I am please with the work they do. Thank you for your work. Your the best! Thank you for your work. Your the best! More

Robert is rude and disrespectful. He is often condescending and unwilling to listen. The techs gave back the car with out cleaning up after themselves or putting the car back together He is often condescending and unwilling to listen. The techs gave back the car with out cleaning up after themselves or putting the car back together. They also claimed they did nothing wrong even though we provided paperwork stating otherwise. They did not fix their work. More

Service appointments that I have made are usually completed in a timely manner which I appreciate. completed in a timely manner which I appreciate. More

They were so helpful. Even though I missed my appointment they worked with me anyway. Thank you Even though I missed my appointment they worked with me anyway. Thank you More

Service writer and service manager are nice. Their techs are not competent. My truck was there 4 or 5 times and they blamed my issues on numerous things and nothing they did fixed the problem. I Their techs are not competent. My truck was there 4 or 5 times and they blamed my issues on numerous things and nothing they did fixed the problem. I brought it to another shop and they diagnosed and fixed the problem on the first trip. More

Clean atmosphere, very polite agents behind the desk and also the ones outside that moves your vehicle. also the ones outside that moves your vehicle. More