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Orem Toyota - Service Center

Orem, UT

4.2
5,051 Reviews

5,053 Reviews of Orem Toyota - Service Center

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February 25, 2025

Estoy un poco insatisfecho con el personal de vendedores les pedí un presupuesto de papel ahumado y instalación de encendido por control y me dejaron esperando el presupuesto nunca me lo dieron y me dijeron More

by MARIO2BARROSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

I dislike the fiance department very much! How they treat and take advantage of people. It's criminal! More

by WEEZEE23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkes
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Joel took the time to try to figure out what was going on with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! More

by CD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

The service was fine but I am curious why they told me it was due for “services” and only rotated the tires when my daughter took it in. More

by chesnutlane0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know who the employee was
February 21, 2025

If I had the time I would have talked to the sales rep on true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He coul More

by BRETTSTERRETT
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall sales experience. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

February 21, 2025

very pleasant environment. workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Bre More

by mit.saito30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren?
February 21, 2025

It's great! Hassle free and very professional, able to communicate and handle details good personal service done. More

by jason.grahamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

My service advisor was professional and courteous. My comment pertains to the dealership getting with the times on how service is provided. Here you pay for service and hope it gets done as you will n More

by jkeaslerhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UNK
February 20, 2025

Milani was nice, kind, energetic, and so incredibly helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! More

by benschilaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Moe Afu was very friendly and informative! Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. More

by mhoyt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Afu
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