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Orem Toyota - Service Center

Orem, UT

4.2
5,065 Reviews

5,065 Reviews of Orem Toyota - Service Center

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June 03, 2025

Service was done in a timely manner. Another service tech--I don't see his photo on this page and I can't remember his name, was very helpful when Kaua was elsewhere. He patiently explai More

by GMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

We appreciate your kind feedback. Our team is committed to providing timely and informative service. Thanks for choosing Orem Toyota.

June 02, 2025

I appreciated the shuttle service to and from work and the hours provided for this. More

by jonken2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

We're pleased to know you valued our shuttle service. Thank you for sharing your experience with us.

May 31, 2025

Service kept car 11 to 7 did not fix issue- setting the clock -- no updates More

by peggycann
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Jun 04, 2025 -

Orem Toyota responded

Hello, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about the subsequent wait time that you encountered with our Service Department and the recurring matter of your vehicle, as well as the level of customer care and communication that you were provided with. Please give us a call at a time that works best for you. Thank you, Customer Relations Manager 801-223-4406

May 31, 2025

I went in for a service without an appointment. The staff were very friendly and attentive to what needed to be done. I left feeling everything was taken care and I will definitely be back. More

by KATOBUG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brete Arnold
Jun 05, 2025 -

Orem Toyota responded

Thank you for sharing your experience with Orem Toyota. We're pleased to hear our team took care of everything during your visit.

May 30, 2025

Everything went good as expected! Basic oil change and inspection. Good service and within an hour it was all done More

by dwestensee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

We're glad to hear your oil change and inspection went smoothly. Thank you for choosing Orem Toyota.

May 27, 2025

I Had A 60,000 Mile Service Performed. Great Communication With Joel. To Keep My Car Well Maintained. Will Return Again !! Thanks Joel!! More

by oldtruckman1mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

We’re happy to hear about your positive experience with our team at Orem Toyota. We look forward to your next visit.

May 27, 2025

Already submitted that I had to wait over 2 hours for oil change and rotation….way too long More

by REYNSPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett
Jun 04, 2025 -

Orem Toyota responded

Hello, We would like to learn more about the subsequent wait time that you encountered for an oil change and tire rotation. We pride ourselves on the high-quality standards we maintain here and would appreciate the opportunity to speak with you about your feedback. Kindly reach out to us at a time that is best for you. Thank you, Customer Relations Manager 801-223-4406

May 27, 2025

Todo muy excelente recomiendo este lugar por excelencia así no hables el idioma te atiende muy amable More

by MINOUAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Orem Toyota responded

Gracias por su amable recomendación de Orem Toyota. Nos complace saber que se sintió bien atendido.

May 27, 2025

my car is under warranty 2024 rav4 with 4500 miles and i was denied a free oil change and asked to pay $85 More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Orem Toyota responded

Hello Alex, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about the level of customer care that you encountered when attempting to redeem a free oil change. Please give us a call at a time that is best for you. Thank you, Customer Relations Manager 801-223-4406

May 23, 2025

During my vehicle service, the mechanics scratched my rims. I contacted them by leaving a message, requesting a call back. However, I have not yet received a response. More

by ronquillochristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
1.0
This rating includes all reviews, with more weight given to recent reviews.