Orem Toyota - Service Center

I’ve been to a more professional Toyota dealership, but this one wasn’t bad. Sometimes the little details make all the difference. this one wasn’t bad. Sometimes the little details make all the difference. More

She was so very knowledgable and kind. Let us know what was happening. She is who I we come to for the next service appointment. Let us know what was happening. She is who I we come to for the next service appointment. More

It is close to my home, easy to make an appointment and provides consistently good service. provides consistently good service. More

The service advisor, Lani, was excellent in explaining the service needed. She was also very nice. the service needed. She was also very nice. More

They ordered what I needed and got it installed quickly for me. They did not charge me. for me. They did not charge me. More

Lani went above and beyond and sure made me happy with her Excellent customer service skills. her Excellent customer service skills. More

They do good work and treat me right. Overall I’m happy to take my car there. My only issue is that every time I go there I get assailed with endless emails from three different places to Overall I’m happy to take my car there. My only issue is that every time I go there I get assailed with endless emails from three different places to leave a review. More

Having an appointment I was still there for 2 hours because they were "busy" but I thought having an appointment would be fast but it was not. because they were "busy" but I thought having an appointment would be fast but it was not. More

Was very happy with Nathan Parker was very helpful and went out of his way to help! But overall not pleased with buying a new car with issues that I feel just keep getting a bandaid put on the issue maki went out of his way to help! But overall not pleased with buying a new car with issues that I feel just keep getting a bandaid put on the issue making it very hard to enjoy the new car experience, tried working with a new Salesman to get out from under this problem just to feel the Salesman was only going through motions he wanted to do would even take my offer forward, and finally just stoped responding after he said he would rework the numbers, I feel he didn't care either way I just felt disrespected , and will no longer buy any vehicles from them after 2 in a year. More

Service was expensive and took longer than expected. Was not given any updates or video reviewing the condition of the vehicle or service that was done. Was not given any updates or video reviewing the condition of the vehicle or service that was done. More