Orem Toyota - Service Center

Logan was fantastic! He took care of my vehicle and gave me an accurate wait time. Thank you!!!! He took care of my vehicle and gave me an accurate wait time. Thank you!!!! More

Me entregaron un carro con muchas cosas por reparar y yo solo lo usé 3 meses solo lo usé 3 meses More

Did a good job, but prices make it hard to do routine maintenance as it cost over a 1000 dollars to do just about anything maintenance as it cost over a 1000 dollars to do just about anything More

Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

Not much to say. Not very happy with the service. I hate doing reviews. Terrible place Not very happy with the service. I hate doing reviews. Terrible place More

Service has been great. This DealerRater service is what’s driving me nuts. Constant emails about writing a review. This DealerRater service is what’s driving me nuts. Constant emails about writing a review. More

He provided great service, great customer service. He made me feel like he cared about my concerns He made me feel like he cared about my concerns More

They diagnosed and fixed a long standing problem. Found other things and updated them. One I item I asked aboud. We decided not worth doing. Appreciate the honesty. Found other things and updated them. One I item I asked aboud. We decided not worth doing. Appreciate the honesty. More

I went to the dealership on Monday January 29th, 2024 to have a bed step installed on my truck. While I am happy with the way it turned out, it was somewhat of an inconvenience. When I scheduled the appoint have a bed step installed on my truck. While I am happy with the way it turned out, it was somewhat of an inconvenience. When I scheduled the appointment, I was told it would take about 30 minutes. Because of this, I opted to take the truck in and wait until it was done as it was the middle of the workday. I waited for approximately 2 hours and 45 minutes. Had I have known this, I would have dropped off the vehicle and made accommodations to come pick it up later. I was stranded at the dealership with no explanation as to why it was taking much longer than what I was told. Nobody informed me as to why it was taking longer and I had to go ask 2 different people to get an update. By this point, I had been waiting for 2 hours and was told at that time they were working on it and it would be about 30 minutes. I waited 45 more minutes and then was informed it was done. I come here frequently for service and am impressed, I just wish there was better communication in this instance. I had to rearrange other appointments throughout the day due to the lack of communication. I could have arranged to leave the vehicle and come back later. More

Isaiah was very helpful and explained everything in details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. More