Back

Orem Toyota - Service Center

Orem, UT

4.2
5,105 Reviews

5,105 Reviews of Orem Toyota - Service Center

Sort by
February 16, 2024

Joel and the service team are always very kind and professional when I bring my truck in to service it, he always informs me about what is due, and if anything else is needed. He also takes care of an More

by ALLEN MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

We appreciate your kind words about our team at Brent Brown Toyota. It's great to hear that you've enjoyed the service experience with us. Remember, we're here for all your truck servicing needs in the future!

February 16, 2024

Great timely service! Always on time which certainly helps with my schedule. 5 stars again! More

by MELON_61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

Thank you for your kind words about Brent Brown Toyota's punctuality. We value your time and always aim to provide optimal service. Appreciate the 5-stars!

February 16, 2024

Quick with the answers and always easy to deal with. Will retain continued service with them. More

by BRETTMECH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

At Brent Brown Toyota, our goal is to deliver efficient and straightforward service. We value your patronage and appreciate you choosing our team for your continued vehicle needs.

February 15, 2024

Great service! I was greeted courteously and promptly by Kaua and was given directions to the waiting area. My service was done sooner than I expected. Great job! More

by DMAGGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Orem Toyota responded

Thank you for acknowledging our team's efforts at Brent Brown Toyota. Your acknowledgment of their prompt and courteous service means a lot to us. It's pleasing that the timeline exceeded your expectations.

February 15, 2024

Good! When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. More

by DJ2OREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

Hello, Thank you for your review. We are happy to see that you enjoyed your recent service visit. If you would like to discuss the services completed on your vehicle, please contact us directly. Best regards, Customer Relations Manager 801-223-4406

February 12, 2024

Always efficient. Always thorough. Seemingly constantly busy; so impressive on time estimates. Could say it’s the “Chick-fil-A” of Service Drive-Thru’s. More

by tvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Orem Toyota responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with us at Brent Brown Toyota and we are always here to help!

February 09, 2024

The speed of service was fast and the job was done quick. However, the employee didn't seem to bother to go over anything that was done during the visit and he seemed a little annoyed when I didn't want to t More

by Derek Jeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Orem Toyota responded

Hello, Thank you for your feedback. Although we are happy to know that your service was quick, we would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

February 08, 2024

I've enjoyed coming to this company for my scions services. Scheduling has been easy. More

by bevwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Thank you for the feedback! We are always here to help at Brent Brown Toyota and if you need anything else, please let us know!

February 06, 2024

Logan was fantastic! He took care of my vehicle and gave me an accurate wait time. Thank you!!!! More

by dheaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Feb 14, 2024 -

Orem Toyota responded

Thank you for the positive feedback! We are always here to help at Brent Brown Toyota!

February 06, 2024

Me entregaron un carro con muchas cosas por reparar y yo solo lo usé 3 meses More

by LUISFUSTERILDEFONSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Orem Toyota responded

Hello, Thank you for bringing this to our attention and sharing this feedback about your vehicle. We always want to provide excellent customer care and we would like to address this with you. Could you please contact us at the information below? Best, Customer Relations Manager 801-223-4406

...
62
...