Orem Toyota - Service Center

Charge you to diagnose and argue there is no issue. Everywhere else I have gone I have never been charged for a diagnosis and quote. We had one item non-warranty that we were told we would be charged Everywhere else I have gone I have never been charged for a diagnosis and quote. We had one item non-warranty that we were told we would be charged to diagnose, so we chose not to do this. Ended up paying $200 to be told there was no problem, despite us having a problem with how it worked. More

They have a child play room while you wait, which is nice. They do not have a diaper changing table in the men’s room. They frequently overbook so I typically am there longer than I should be. Service i nice. They do not have a diaper changing table in the men’s room. They frequently overbook so I typically am there longer than I should be. Service is nothing special. More

While recent service was OK I will likely not purchase from Brent Brown again due past bad experiences with service. Once warranty is over I’ll find somewhere else to get service. from Brent Brown again due past bad experiences with service. Once warranty is over I’ll find somewhere else to get service. More

The staff at the service department are very nice but the whole system is coatic. whole system is coatic. More

Way over priced, I needed new tires a you were $600. 00 higher than a tire shop was for the same tire. 00 higher than a tire shop was for the same tire. More

Who is Joel Kitchen? My salesman was named Todd and he helped me for three months. My salesman was named Todd and he helped me for three months. More

Every so often we get an offer from Brent Brown to trade in our low mileage (40K) 2014 Toyota Avalon when there is absolutely no reason to do so. Why pay many thousands more for a new one when our current in our low mileage (40K) 2014 Toyota Avalon when there is absolutely no reason to do so. Why pay many thousands more for a new one when our current vehicle runs like new? Drew was extremely helpful, even IMMEDIATELY doing the instant renewal of our annual registration for us when we came in to pick up our car after its emissions test. We also had been called and texted when they had (quickly) completed the test. More

I came in to purchase the one-year oil change package so my husband wouldn’t neglect to get the oil changed. Jason was very courteous and gave me paper copies I could give my husband. my husband wouldn’t neglect to get the oil changed. Jason was very courteous and gave me paper copies I could give my husband. More

My service advisor, Lani is the best! She is so great to work with and does a great job communicating with me. She is so great to work with and does a great job communicating with me. More

It took a lot longer than we had anticipated but at least we did get the work done and a second key. Thank you for the shuttle service. we did get the work done and a second key. Thank you for the shuttle service. More