Back

Orem Toyota - Service Center

Orem, UT

4.2
5,106 Reviews

5,106 Reviews of Orem Toyota - Service Center

Sort by
October 24, 2023

Good service and people. Very friendly staff and super good job. I recommend this dealer More

by maricarmen201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Their main interest is to sell you additional things whether you want them or not. I can sales person tells you one thing and then when you get there, you find that it is not accurate. More

by JERRYKITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orrin Skinner
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I have used Brent Brown’s service department for several years and won’t go anywhere else. The people are kind and knowledgeable. They do a great job. More

by ddconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Very bad customer service in this case my salesman Drew ignoring my calls and messages More

by JOSE_TOVAR59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Orem Toyota responded

Jose, We do not want any of our customers to have this kind of experience. Our customers are important to us and we value your time and feedback. Would you mind giving Karyn a call at 801-223-4406 and we can discuss your concerns?

October 22, 2023

Best deals in town/very happy with my toyota Thank you Jordan for all your help 🙏 More

by JESSCAMARO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Orem Toyota responded

We are happy to hear you had a great experience with Jordan and appreciate you taking the time to let us know. Enjoy your new Toyota!

October 22, 2023

Service was great, performed quicker than was time quoted even without an appointment . Will definitely keep going back for future service. More

by n8parkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Orem Toyota responded

Thank you for the feedback. We are happy to hear we were able to meet all your expectations and more. We look forward to seeing you again.

October 21, 2023

Andrew is the best! Thanks for excellent service and attention. I recommend 100% Brent brown service More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Orem Toyota responded

Carlos we are happy to hear you had a great experience with Andrew. We appreciate you trusting us with you service needs and look forward to helping you again.

October 19, 2023

Jaron is always SUPER helpful and kind. He takes great care of us and we're always leaving feeling grateful that he makes it such an easy and stress-free experience. Thank you Jaron! More

by Jaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Orem Toyota responded

Jaden, Thank you for the feedback. We are happy you are having a great experience with Jaron and appreciate your loyalty. Please let us know if there is anything else we can help you with.

October 19, 2023

Excellent service that include communication, time, checklist, and customer service from beginning to the end. More

by Jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Orem Toyota responded

Thank you for the feedback. We are happy to hear you have had an excellent experience and look forward to helping you again.

October 17, 2023

When visiting from out of state, we had a problem with our Tacoma that needed to be resolved before our return home. We appreciate the diagnosis and resolution of the issue. More

by marc-hartquist
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Orem Toyota responded

Marc, thank you for trusting Brent Brown Toyota to help you out while traveling. We are happy we were able to help you get back on the road and safely home.

...
76
...