5,050 Reviews of Orem Toyota - Service Center
The service team does a good job taking care of our Tundra and Highlander. Lani is awesome to work with. Tundra and Highlander. Lani is awesome to work with. More
Quick and easy process of getting first service maintenance. Service was fast and quick. Received a text when it was ready. maintenance. Service was fast and quick. Received a text when it was ready. More
Milani was extremely helpful. I will definitely choose her when I come back for any other service. I will definitely choose her when I come back for any other service. More
I made an appointment for vehicle maintenance for first 6k miles. Upon arrival Service desk told me I didn’t need oil change just tire rotation-wish they told me on phone as I would have waited for 8k mile 6k miles. Upon arrival Service desk told me I didn’t need oil change just tire rotation-wish they told me on phone as I would have waited for 8k miles (now I have to return in 2k miles which is a hassle). They told me it would be a quick turn around since it was just tire rotation so I waited in waiting room. After an hour I got an email saying inspection was down but instructed me to wait until I was called. Waited another hour and half-total of 2.5 hours - and finally got someone at service desk to find status and they had no idea where my vehicle was. Very disappointed in this service and this is not the Toyota Care I’m use to especially after buying a $60k Land Cruiser. Felt very disrespected. More
The staff at Orem Toyota has been awesome. They are always helpful, caring, quick, and knowledgeable. We love taking our car here for maintenance. Thank you guys for everything! :) They are always helpful, caring, quick, and knowledgeable. We love taking our car here for maintenance. Thank you guys for everything! :) More
Nate went above and beyond after hours for me when we lost our key fob! He was the epitome of what customer service should be! Cannot thank him enough! lost our key fob! He was the epitome of what customer service should be! Cannot thank him enough! More
Recall notice. Quick and friendly service! You had it done earlier than expected. Thank you! Quick and friendly service! You had it done earlier than expected. Thank you! More
I always knew your service center would pad the bill with unnecessary items, and I would be pressured. Your charges are way too high. unnecessary items, and I would be pressured. Your charges are way too high. More
AWESOME great customer service and friendly Drew and Brock was great to work with! Thanks Brock was great to work with! Thanks More