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Orem Toyota - Service Center

Orem, UT

4.2
5,050 Reviews

5,050 Reviews of Orem Toyota - Service Center

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March 17, 2025

Caleb and the rest of the service guys were awesome. Very helpful and kind. Thanks More

by tadluke91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
March 15, 2025

Terrible leveling kit job that lead to extreme wear on the outside of my tires More

by hansen.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

March 15, 2025

I would caution all to use extreme caution with this dealership. They will make promises they won’t keep, they do not disclose damage or issues, and overall are not trustworthy and demonstrate very shad More

by dugan.rec
Workmanship
Recommend Dealer
No
Employees Worked With
Brian Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Cranford
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Great experience with a very good service team. My tech rep Melanie is amazing ! Very efficient and friendly. One of the best res I have ever worked with!!! More

by rmcar7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Andrew is now my favorite advisor at this dealership. He provides sound recommendations and informs of upcoming suggested services with clear explanation of the service and expectation. He always seems e More

by jkeaslerhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Joe was very professional and kind he got me right in service. My vehicle explained what I needed and just basically took care of everything for me. I highly recommend Brent Brown Toyota. They have a ver More

by eydiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

When I made my appointment, I had shared that I’d had issues with my radio, they did not do anything with it yet when I spoke to one of the gentleman, he was so kind and said oh yeah, I’ll show. I’ll go More

by cherisway348
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

As always I was treated with respect and the service was A one. I would recommend Orem Toyota to my family and friends. More

by maddog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Even with an appointment, I had to wait over an hour for my car to be looked at. Very disappointing More

by telemon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

My service rep, Andrew Bailey, is one of the best I’ve ever worked with. He is honest and hardworking and always wants to help the customer be cost-effective by going the extra mile. Very appreciated. He More

by spencer.linton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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