Back

Otto Cadillac

Albany, NY

4.7
2,159 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership

1769 Central Ave

Albany, NY

12205

Directions

By Type

Showing 2,159 reviews

January 17, 2025

Solid company, I was treated like an important customer every step of the way - even after purchasing. I had a minor issue with my used vehicle a couple weeks after purchasing and talked to Otto about it. More

by jkospa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

We appreciate Otto Cadillac and the excellence with they operate. It is a place where importance is placed on the customer. More

by MCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Declan made the deal very easy and simple. .. Otto pricing was a far better deal than we found elsewhere. More

by mlebl5555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

A great place to have your car serviced. Bill McLean went above and beyond servicing my car. He kept me informed during the process. In addition they washed the car when finished and had it More

by CCHAKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Great people and company. They are very accommodating and always communicates any additional needed work before they attempt to work on that additional work with an approval f More

by mpomaa27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Budhoo
January 15, 2025

Thank you, Bill for your excellent inconsistent customer service and support. We are always appreciative of how timely and comprehensive the services are. More

by ARIFFABEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

This is a premier dealership. You are treated amazing from the time you drive up until you leave. Their communication and availability are the best! Great service! More

by TOBY.RABENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Prentiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

The dealership is very responsive. I pulled in the driveway in front of the garage door. They open the door and immediately took care of me. And from there on it was all good. More

by davidslosek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Very inviting car buying atmosphere, very knowledgeable staff and a fair price. I look forward to another purchase in the future with Dan and the Otto team! Highly recommend A++ More

by ctmsummitcompanies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Five Star dealership in every way, from Mike Caccese who helped me find the perfect car and Ryan the finance manager that helped make it mine. This is the only dealership you need!! More

by kskelly04
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
16
...