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Otto Cadillac
Albany, NY
2,356 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,356 reviews
January 12, 2022
Bill and his team are the best…you are lucky to have him…service drives sales him…service drives sales More
by BRAGUCCI33
Verified CustomerEmployees Worked With
January 10, 2022
Excellent service ,very professional and courteous staff, they performed the work requester in a timely manner . they performed the work requester in a timely manner . More
by adatim
January 08, 2022
I am very happy the way they took care of everything, everything was upfront and smooth. No surprises. I loved the place and will recommend it. Thank you michael! everything was upfront and smooth. No surprises. I loved the place and will recommend it. Thank you michael! More
by Safdar Marth
Employees Worked With
Other Employees :
Terry Campany, Melissa D'Errico, Sarah Pritchard
January 08, 2022
Usually have had great service - this time was not the case at all! They charged me for my oil change (on a lease where it is included). Said oil change leaked all over my driveway. Got the runaround when case at all! They charged me for my oil change (on a lease where it is included). Said oil change leaked all over my driveway. Got the runaround when asking about clean up. D my refund. Also tried to sell me new windshield wipers- but were just replaced a few months ago. Was told that they would get back to me and I was the one who had to continually follow up. More
by seg192
Employees Worked With
January 07, 2022
Very professional and helpful. They all were very pleasant to work with. I love my cadillac escalade! pleasant to work with. I love my cadillac escalade! More
by lisaf
January 07, 2022
Kudos to the whole dealership. I had a wonderful experience and love the car. Your's was the only dealership that I shopped. experience and love the car. Your's was the only dealership that I shopped. More
by cotony
January 03, 2022
Was outstanding as usual. Everyone was very courteous and helpful. Felt very safe and protected. helpful. Felt very safe and protected. More
by Jim
December 31, 2021
Dropped off car and was greeted by friendly service personal. Car rental was great and had my car back on time as they promised. personal. Car rental was great and had my car back on time as they promised. More
by Kross21
Employees Worked With
December 30, 2021
The staff, especially Bill, was polite and helpful. Clean faculty. Car was clean upon return. faculty. Car was clean upon return. More
by cadillacfam
December 30, 2021
The service was punctual, complete and user friendly. Very pleasant surroundings and service manager was very helpful. Very pleasant surroundings and service manager was very helpful. More
by wvacca
Employees Worked With
