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Otto Cadillac
Albany, NY
2,638 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,638 reviews
October 05, 2022
Bill is always on! He has the energy and smile that contributes to his and Rogers team! Thank you for taking such good care of my XT5! He has the energy and smile that contributes to his and Rogers team! Thank you for taking such good care of my XT5! More
by KKGW29
Verified Customer
October 04, 2022
Great group of friendly staff. Clean comfortable surroundings. Workers never leave car soiled and car being wash is a definite plus! Thank you!! Clean comfortable surroundings. Workers never leave car soiled and car being wash is a definite plus! Thank you!! More
by Eleanor
Employees Worked With
Other Employees :
Sorry if I missed anyone. All are very nice and professional , Dawn Crossley
October 03, 2022
Always great service for my Cadillac at a fair price. You are treated like you are important to the dealership. You are treated like you are important to the dealership. More
by rsterry2002
Employees Worked With
October 02, 2022
Service was done in a timely manner and the service manager, Bill, is always friendly and professional No problems manager, Bill, is always friendly and professional No problems More
by SCOOP1990
Employees Worked With
October 01, 2022
I’m 56 and have bought several cars. Otto by far is the best dealership I have ever done business with. Their sales department is top notch and so is the service department. I would high Otto by far is the best dealership I have ever done business with. Their sales department is top notch and so is the service department. I would highly recommend Otto to anyone. I will be buying all my cars from Otto from now on. More
by Terry
September 29, 2022
Dawn originally setup my appointment. Amber met me as I pulled up. She got me over to Dawn. I was given a loaner and within a few hours Amber called and said my car was set. She also info Amber met me as I pulled up. She got me over to Dawn. I was given a loaner and within a few hours Amber called and said my car was set. She also informed me of the shuttle service Otto provides. Great service keeps me coming back. More
by psomers
September 28, 2022
Friendly staff , nice atmosphere and great show room. - great customer service and really I don’t need 15 words - great customer service and really I don’t need 15 words More
by afd601
Employees Worked With
September 28, 2022
The sales and service teams are always very professional and it is a nice place to do business. and it is a nice place to do business. More
by lisageren
Employees Worked With
September 27, 2022
Your sales team was very helpful explaining questions I had about extended warranty options, was treated with respect and courtesy. This is the 2nd Cadillac I purchased there. Highly recommend! had about extended warranty options, was treated with respect and courtesy. This is the 2nd Cadillac I purchased there. Highly recommend! More
by Chris M
September 26, 2022
Dealership is clean, the service personnel are courteous and are always willing to assist in any way and are always willing to assist in any way More
by Dlaurey
