
Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,143 reviews
Yes , Otto Cadillac is awesome! Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I’ve always been treated fairly by the sales department , the shop has always done a great job with both service and repairs and Bill over the years and now Allison go the extra mile when I have concerns . Thank you for everything . More
Fast, Friendly and Efficient A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and wa A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and was out the door on the way home. Fast, Friendly and Efficient. xxxx shame more dealerships don't work this well, however the more people who find this out may also find OTTO Cadillac. More
Customer Focused Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. V Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. Very professional More
Great Service Center I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was f I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was fixed in no time. Always have a great experience at Otto and with Bill in the service center. More
Enjoying their professional service . Otto staff is always professional. The buying process is hassle free. The service department is one of the best and you are in and out in a timely man Otto staff is always professional. The buying process is hassle free. The service department is one of the best and you are in and out in a timely manner. More
First time, great experience First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. More
Fast Efficient Nothing more to say. Scheduling was easy. Received a loaner when I arrived. Work was completed in a fast manner. Car had been washed when I got th Nothing more to say. Scheduling was easy. Received a loaner when I arrived. Work was completed in a fast manner. Car had been washed when I got there to pick it up. Great More
Fantastic Service. Wonderful service - not like any other car dealership I've been too. Steve was friendly, funny and there was no pressure to purchase. We just sat do Wonderful service - not like any other car dealership I've been too. Steve was friendly, funny and there was no pressure to purchase. We just sat down and had a conversation about a car - and in the end I did walk away with my dream vehicle. More
Great service Professional confident quick friendly thorough They Make getting your car serviced a pleasant experience. The technicians are very confident and th Professional confident quick friendly thorough They Make getting your car serviced a pleasant experience. The technicians are very confident and the surface advisers are very friendly the facility is excellent More
Excellent service Bill was awesome. he makes me feel unique and special. his attention to customer experience detail was perfect. He got me a loaner and car service wa Bill was awesome. he makes me feel unique and special. his attention to customer experience detail was perfect. He got me a loaner and car service was done on time on the same day. thank you Team More