Otto Cadillac

The best automotive service I’ve ever experienced. During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM F During the trauma of an accident you need support; and Otto Cadillac was the most supportive and accommodating possible. I can’t say the same for GM Financial, but that’s not the dealers fault. More

Excellent service and courtesy Very pleased with the service and the courtesy that we receive at Otto Cadillac . This is our third Cadillac purchased at Otto Cadillac and Steve Le Very pleased with the service and the courtesy that we receive at Otto Cadillac . This is our third Cadillac purchased at Otto Cadillac and Steve LeMon Has been most helpful, courteous, and friendly. A pleasure to work with! More

Satisfied Once Again Once again, I was completely satisfied with the service. Hats off to Bill McLean and his team. Hands down the best service by a car dealership in the Once again, I was completely satisfied with the service. Hats off to Bill McLean and his team. Hands down the best service by a car dealership in the capital district. Always treated with respect and made to feel that your concerns matter. More

My Otto Cadillac service Great experience, K Cup coffee, flat screen Tv golf Service advisory from Bill, with Shelby in charge. XT5 XT4 & XT6 on display! Easy Friendly visi Great experience, K Cup coffee, flat screen Tv golf Service advisory from Bill, with Shelby in charge. XT5 XT4 & XT6 on display! Easy Friendly visit More

Fast service Great efficient friendly this is a great place especially since I drove from South Carolina. Knew what was wrong from my description. Very satisfied Great efficient friendly this is a great place especially since I drove from South Carolina. Knew what was wrong from my description. Very satisfied with whole experience More

Great purchasing experience The overall purchasing experience was excellent, Ian was great to work with. It truly was a no hassle experience. The dealership was very inviting the The overall purchasing experience was excellent, Ian was great to work with. It truly was a no hassle experience. The dealership was very inviting the minute you walked through the door. More

Great experience, professional staff The staff at Otto Cadillac were amazing! From the moment I stepped into the building, they were attentive to my needs and listen to what I was looking The staff at Otto Cadillac were amazing! From the moment I stepped into the building, they were attentive to my needs and listen to what I was looking for in my next car and Declan Cohen, my sales rep, worked tirelessly to make sure he found EXACTLY what I wanted! From start to finish, I was very pleased with the professionalism and friendliness of each member of the Otto team I interacted with. I had such an amazing experience that I had my mother go purchase a new car too only a few days after I picked up mine! Thank you to Chris Otto and your staff for making our car purchasing experience a smooth one! More

Matanance service visit The service visit was excellent. My appointment time was kept, the maintenance was finished when promised and the freshly washed car looked great. Bil The service visit was excellent. My appointment time was kept, the maintenance was finished when promised and the freshly washed car looked great. Bill Mclean as usual was very professonal and helpful. More

Great buying experience at Otto Cadillac! My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I apprecia My sales guy Mike was great. Straight shooter. I appreciate the honesty and absolutely no pressure sales experience. Very professional. I appreciate the registration and insurance work as well which this dealership provided (thanks Ian!) They even met me halfway when I went to pick up the car, as I live 3 hours from the dealership. More

Service appointment Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended Outstanding service from the time I drove in until the time I drove away in freshly washed car. Highly professional dealership and highly recommended for Cadillac owners More