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Otto Cadillac
Albany, NY
1,670 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,670 reviews
April 18, 2024
Excellent service as always. Service department always keeps me well informed and service is always prompt. Service department always keeps me well informed and service is always prompt. More
by MCOLOGGI
Verified CustomerEmployees Worked With
Helpful April 18, 2024
Service team is friendly and prompt with service. Always experience a warm and inviting atmosphere with every visit. Always experience a warm and inviting atmosphere with every visit. More
by janicelo
Employees Worked With
April 18, 2024
This dealership is great! This is my 3rd purchase from them. Declan and the rest of the team are outstanding. I travel 1.5 hours to buy my cars from them because the service This is my 3rd purchase from them. Declan and the rest of the team are outstanding. I travel 1.5 hours to buy my cars from them because the service and customer service are great! I highly recommend this dealership. More
by annieob2
April 18, 2024
Have my car analyzed In no time was very pleased. the people there was pleasant would go back the people there was pleasant would go back More
by Jermain1274
Employees Worked With
April 17, 2024
Outstanding service. Knowledgeable staff. A pleasure to do business with. Bill went above and beyond with my service needs. Knowledgeable staff. A pleasure to do business with. Bill went above and beyond with my service needs. More
by ninawebb618
Employees Worked With
April 16, 2024
It’s excellent, everything was nice and timely, people were very courteous and caring, nice were very courteous and caring, nice More
by shahdhiraj927
Employees Worked With
April 15, 2024
I hate buying cars this organization is awesome took little time. Amazed at what was went over extremely happy with my purchase. Would recommend to anyone. little time. Amazed at what was went over extremely happy with my purchase. Would recommend to anyone. More
by ggalkiewicz
April 15, 2024
Very professional, patient and friendly in their approach. This is my third leased vehicle from Otto. The continued honesty and integrity without any pushy sales pitches keeps me not only coming bac approach. This is my third leased vehicle from Otto. The continued honesty and integrity without any pushy sales pitches keeps me not only coming back but also tell family and friends. More
by jgmotley
April 15, 2024
Pleasant experience. Everyone was polite and helpful. I hope I don’t have any more car trouble , if so I will enjoy going to Otto Everyone was polite and helpful. I hope I don’t have any more car trouble , if so I will enjoy going to Otto More
by Mcleangallery
Employees Worked With
April 13, 2024
Very easy to deal with and they were very responsive to my requests. I would definitely recommend them to others. my requests. I would definitely recommend them to others. More
by richard.m.griffin
