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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,826 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,826 reviews

August 26, 2026

It was all good. I was especially impressed and pleasantly satisfied with the professionalism of the loaner coordinator Angela W. I will be sending a letter to her ma More

by Dennismedeiros62653
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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Aug 27, 2026 -

Otto Cadillac responded

Thank you for sharing your fantastic feedback about Angela and the team! We are always here to help at Otto Cadillac.

Aug 27, 2026 -

Dennismedeiros62653 responded

In my recent rating, I failed to mention the excellent service my car received. I’m pleased with the results and it’s comforting to know my car is safe and reliable. Thank you all

August 26, 2026

It was all good. I was especially impressed and pleasantly satisfied with the professionalism of the loaner coordinator Angela W. I will be sending a letter to her ma More

by Dennismedeiros62653
Recommend Dealer
Yes
Employees Worked With
Bill McLean
Print
Aug 27, 2026 -

Otto Cadillac responded

Thank you for the glowing review! We’ll be sure to pass your kind words along to Angela. Safe travels from all of us at Otto Cadillac!

August 26, 2026

They were very friendly and helpful. Greatly appreciated. They were personable also. It was just a very nice experience. More

by watervliet13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bussinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac and sharing your feedback! We are glad you had a wonderful experience with our team. We hope to welcome you back soon! Take care!

August 24, 2026

Prompt and courteous service. Detailed information with a no pressure delivery. Bill offered options for upcoming needs More

by karylcontois
Recommend Dealer
Yes
Employees Worked With
Bill McLean
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Aug 26, 2026 -

Otto Cadillac responded

Thank you for your review! We are so glad to hear that Bill delivered prompt and courteous service alongside detailed information. Your satisfaction is important to us, and we hope to serve you again at Otto Cadillac!

August 23, 2026

They were professional, helpful, and honest. Bill never tries to oversell me. And they have a nice waiting area where I could work on my laptop on Wi-Fi and have coffee. More

by jolaiacona
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Aug 25, 2026 -

Otto Cadillac responded

We’re delighted to hear you had a professional and seamless experience with Bill and our team. Thank you for choosing Otto Cadillac and sharing your feedback. We look forward to seeing you again!

August 22, 2026

Every experience with Otto was outstanding. Very personable and excellent service. 5 Stars plus. Very friendly and hospitable. More

by Shirlind1
Recommend Dealer
Yes
Employees Worked With
I believe Tony. Excellent service.
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Aug 25, 2026 -

Otto Cadillac responded

Thank you for your feedback! It sounds like our team made an excellent impression. We appreciate your business and hope to see you again at Otto Cadillac.

August 21, 2026

Bill is great, always a good experience! Always listens and deals with issues well! Thanks! More

by Bill
Recommend Dealer
Yes
Employees Worked With
Bill McClean
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Aug 25, 2026 -

Otto Cadillac responded

Thanks for the great review, Bill! We're glad to hear you can count on our team at Otto Cadillac.

August 21, 2026

Always very accommodating. All the staff I've talked to are very friendly and professional! Awesome! More

by holly.koontz3
Recommend Dealer
Yes
Employees Worked With
Bill, Roger and Angela! They are so great!
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Aug 25, 2026 -

Otto Cadillac responded

We are honored to receive your support. Thank you! - Otto Cadillac Team

August 20, 2026

He is such a great person to deal with very personal professional and all round good guy More

by topher780
Recommend Dealer
Yes
Employees Worked With
Bill m service Jason r tech
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Aug 21, 2026 -

Otto Cadillac responded

Thank you for leaving Otto Cadillac a five-star review!

August 20, 2026

It's always great, I been going there for years. The employees treat you like family More

by shihanbutler
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Aug 21, 2026 -

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business, Shihan!

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