Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Otto Cadillac

Albany, NY

Overview
Employees
Reviews
4.8
2,883 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Contact Dealership
View Awards

1769 Central Ave

Albany, NY

12205

Directions

By Type

Showing 2,883 reviews

October 01, 2026

Very trustful, helpful and nice He was good to work with and did a good job More

by genedianna
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Oct 01, 2026 -

Otto Cadillac responded

All of us at Otto Cadillac appreciate your great review, thank you!

October 01, 2026

The staff provided a professional and friendly atmosphere. They keep you informed as to the status of your service. They clearly explain any service required. More

by JAMA724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 01, 2026 -

Otto Cadillac responded

Thank you for sharing your five-star review of our team, we appreciate your business and hope to welcome you back to Otto Cadillac next time!

September 30, 2026

I am treated well. I have purchased several new & used Cadillacs from Otto over the last 5 years. More

by 76jstanco
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Print
Oct 01, 2026 -

Otto Cadillac responded

This review means a lot to us! Thank you for choosing Otto Cadillac.

September 29, 2026

Excellent service Dealership is very well kept ! Rest rooms very clean ! Sales personnel and those in the garage are all friendly and ready and willing to help More

by camgoldie
Recommend Dealer
Yes
Employees Worked With
Bill McLean and Steve Lamon
Print
Oct 01, 2026 -

Otto Cadillac responded

Thank you for the 5-star review, camgoldie! We appreciate your business, and we hope to see you again at Otto Cadillac!

September 27, 2026

Professional knowledgeable friendly From the minute I arrived I felt there focus on my problem and they even verified my warranty . More

by Wliston
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Sep 28, 2026 -

Otto Cadillac responded

Thank you for sharing your experience with Otto Cadillac! We’re happy to hear you felt so supported by our team. Safe travels!

September 26, 2026

Otto does a good job with sales and service and I recommend them to everyone I know. More

by mslevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Otto Cadillac responded

Your recommendation means a lot to us here at Otto Cadillac!

September 24, 2026

Fantastic customer service Bill and amber are a fantastic team Dealership is very professional Dealership is best in capital district More

by danielbarbcarll
Recommend Dealer
Yes
Employees Worked With
Bill and amber
Print
Sep 25, 2026 -

Otto Cadillac responded

Thank you for the review! We're thrilled to hear that Bill and Amber provided you with exceptional service. We truly appreciate your support and hope to see you again at Otto Cadillac.

September 24, 2026

I have been a customer of Otto Cadillac for many years and their service and staff keep me coming back. Honest, professional, accommodating and v Er y pleasant to deal with, More

by deb57ed56
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyn Heggen
Print
Sep 24, 2026 -

Otto Cadillac responded

Thank you for your continued support and kind words! We're so happy to be your top choice at Otto Cadillac. Safe travels!

September 23, 2026

Always prompt and professional! Bills the man. He's always happy to see me and genuinely cares! More

by ERIC
Recommend Dealer
Yes
Employees Worked With
Bill
Print
Sep 23, 2026 -

ERIC responded

Thanks again for your staff. The best in the business.

Sep 24, 2026 -

Otto Cadillac responded

We can't thank you enough for this glowing review, Eric! See you next time at Otto Cadillac!

September 23, 2026

Very professional took care of my problem, fast and good service. I want to thank the professionals at Otto. More

by claudedingley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Otto Cadillac responded

Thank you for sharing your positive feedback! It's wonderful to hear our team provided quick and professional support. We truly appreciate your business. -The Otto Cadillac Team

1
2
3
...
289