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Otto Cadillac

Albany, NY

4.7
2,143 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,143 reviews

November 05, 2018

Prompt service to check possible recall issue Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was wav More

by JOEROGLIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

Excellent sales and impeccable service Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager More

by ROSEANN.STEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
November 01, 2018

New Car Purchase XTS Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto More

by SHERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Professional and honest Both the salesman Declan Cohen and the finance manager Ian Maher were courteous, professional and honest. I would recommend this dealership to friend More

by JIMCRESCENZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Awesome Experience! My husband & I were looking for a vehicle that Otto did not have on their lot. Declan immediately went to work & within 2 days he was able to locate t More

by Jodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

great very easy to deal with. I have met and called Mike many times and bugged him, he is very patient. He has taken care of me every time. More

by susanruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

These guys re the best! I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the dista More

by wrz@instrumentratings.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

No hassle very friendly very easy to deal with no worries or hassles all paperwork was taken care of car was clean and ready when delivered very happy with my experience More

by STERRITTTARAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Comfortable, friendly, and courteous. Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financ More

by DMPRC7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White, Allison Anaya
October 04, 2018

Nothing less than expected The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful More

by dennis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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