Otto Cadillac

Awesome Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car Very nice team.....very good people. Nice loaner vehicle. Good snacks while waiting. Very clean bathrooms I would recommend anyone who needs some car work More

Great service! Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteou Bill McLean is a pleasure to work with at Otto...I would definitely recommend bringing your car to him to be serviced. Quick, competent and courteous. More

Oil change visit It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service It is always a pleasure to work with the representatives of Otto Cadillac. The service is prompt and thorough. I would highly recommend the service department. More

Knowable Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you wi Otto has the most friendly staff I have ever dealt with. They all know their jobs and can answer any questions you have.They know you and treat you with respect.😊 More

Best experience ever leasing an auto! Everyone was very nice. No high pressure. Everyone worked hard to get us a deal we were satisfied with. Justin Iwanos our salesman was awesome. We jus Everyone was very nice. No high pressure. Everyone worked hard to get us a deal we were satisfied with. Justin Iwanos our salesman was awesome. We just went in to look at a car and were so impressed, my sister and I both wound up leasing a car that day. Definitely would recommend this dealership. More

Rather happy with the process I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times I appreciated the process. We were an educated customer, and didn't feel underestimated by the salesman. Exchange emails with Chris Otto a few times without pressure. Negotiation was quick and equitable. More

Great Service, Above and Beyond! Communication was wonderful throughout process. Appreciated the loaner car while my vehicle was worked on. Staff were extremely friendly and went abov Communication was wonderful throughout process. Appreciated the loaner car while my vehicle was worked on. Staff were extremely friendly and went above and beyond...Great with my kids!!! More

Great! Our experience with Otto Cadillac was great. Our communication was mainly with Justin Iwanos. From calling the dealership to inquire about a car on Our experience with Otto Cadillac was great. Our communication was mainly with Justin Iwanos. From calling the dealership to inquire about a car on the lot which we found on their website to setting up the test drives and finally making the purchase, Justin spent a couple of hours with us when we visited the dealership, he made sure all our needs were met and answered all our questions. We also worked with Ian Maher via telephone and e-mail for financial matters and to arrange the pickup date. Ian always responded to e-mail in a timely manner. We are not from the Albany area, but felt that working with this dealership was well worth the drive and would go back there for future purchases. We would also recommend this dealership to family and friends. Friendly, professional staff... they made us feel very comfortable. More

Awesome. Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He expl Our sales consultant, Justin I., is awesome. Despite the fact that he has been with Otto only a couple of months, he was very knowledgeable. He explained all the features of our new car, and answered all of our questions. He's passionate about learning all there is to know about his product so that he may share it with his clients. He "loves cars". He was was very professional, courteous, organized, and helpful! The service department is what brought us back to Otto and our sales experience was excellent. We would highly recommend Otto. More

Excellent Buying Experience Excellent buying experience, no pressure. All staff courteous and pleasant to deal with. Past experience with maintenance issues on Escalade EXT hav Excellent buying experience, no pressure. All staff courteous and pleasant to deal with. Past experience with maintenance issues on Escalade EXT have all been positive. More