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Otto Cadillac
Albany, NY
1,678 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,678 reviews
December 01, 2023
I had a good experience with sales and service. I have to say everyone has been very friendly. I will return . I have to say everyone has been very friendly. I will return . More
by Rogert724
Verified CustomerEmployees Worked With
Helpful November 30, 2023
Very kind ppl that we dealt with. Time was exactly what we were told it would be Time was exactly what we were told it would be More
by TLedDuke
Employees Worked With
November 30, 2023
Super friendly staff, always willing to go the extra mile to help.???? Super friendly staff, always willing to go the extra mile to help. I love my XT4, it's my first Cadillac, won't be my last, and not just to help.???? Super friendly staff, always willing to go the extra mile to help. I love my XT4, it's my first Cadillac, won't be my last, and not just because it's gorgeous but because of the people at Otto Cadillac too! I've had some horrible experiences at car dealerships, so it's a nice change to be treated with friendliness and consideration. Thank you!! More
by TJM
November 29, 2023
Great Amber bill and Steve are great. Dealership is very professional Not pushy at all Dealership is very professional Not pushy at all More
by danielbarbcarll
November 29, 2023
It was good They fixed all of my concerns with my vehicle It was nice It was nice More
by clintonmcdonald96
November 28, 2023
Very good and pleasant to work with It was good that are sales man seen us there and took the time to say hello and asked if everything was good.?? sales man seen us there and took the time to say hello and asked if everything was good.?? More
by tmharley1
November 27, 2023
Well I brought my car in for an oil change which was fine but Amber came to me with 600 dollars worth of things that needed to be done to the car and when I told her I couldn't do it now she let me know thes but Amber came to me with 600 dollars worth of things that needed to be done to the car and when I told her I couldn't do it now she let me know these things should have been done at 50k miles, well after looking at what the mileage was when I purchased it at 51 k I feel those things should have been done before selling me the car. How are you going to tell me these services were due at 50 k when I didn't even own the car then. Not happy More
by Lindsayjharris1
November 27, 2023
Otto has been a great car dealership, very accommodating It's obvious that my loyalty speaks for itself It's obvious that my loyalty speaks for itself More
by cnicchi2002
