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Otto Cadillac
Albany, NY
1,666 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,666 reviews
November 19, 2023
POOR FOLLOW UP ON AN ISSUE I HAD WITH A USED VEHICLE I PURCHASED RECENTLY. PURCHASED RECENTLY. More
by nangelo2528@gmail.com
Verified CustomerEmployees Worked With
Other Employees :
Sales Manager
Helpful November 18, 2023
Waiting for Otto to respond to driver door issue, been waiting three weeks as of now that’s it waiting three weeks as of now that’s it More
by bogardus3
Employees Worked With
November 17, 2023
The most reliable and friendly dealership around. The sales and service are the best in town. The sales and service are the best in town. More
by Leah t.
Employees Worked With
Other Employees :
Steve Le Mon , Dawn Crossley
November 17, 2023
Otto Cadillac is the best in servicing vehicles. I'm happy that Otto Cadillac takes care of me and my Cadillac XT5. I'm happy that Otto Cadillac takes care of me and my Cadillac XT5. More
by Freddy
November 17, 2023
It’s always a pleasant experience at Otto’s . Have been doing business for many many years, when the they first started out. They were located by Westgate . Have been doing business for many many years, when the they first started out. They were located by Westgate . More
by Donnadoewolfe
Employees Worked With
November 16, 2023
Was having issues with my brakes and a shaking in the front end of my car. Service was able to order the parts and repair my car in a few days. front end of my car. Service was able to order the parts and repair my car in a few days. More
by Jjoel518
Employees Worked With
Bill
November 16, 2023
Pleasant experience. Everyone was friendly and answered our questions. Raul was very professional but also personable. Would definitely recommend to a friend in search of Everyone was friendly and answered our questions. Raul was very professional but also personable. Would definitely recommend to a friend in search of a Cadillac. More
by sisterski
November 16, 2023
Bill is absolutely top notch. I have always been met with professional service, and communication is on point. I have always been met with professional service, and communication is on point. More
by lvanvalkenburg
Employees Worked With
November 14, 2023
The members in service are ALWAYS pleasant! Special thanks to Bill for his professionalism .. looking forward to coming back. Special thanks to Bill for his professionalism .. looking forward to coming back. More
by lucyfer1065
Employees Worked With
November 14, 2023
They are very cordual and friendly and professional to deal with. They work hard in the service area to get your vehicle done in a ti.ely manner. deal with. They work hard in the service area to get your vehicle done in a ti.ely manner. More
by cillypop
