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Otto Cadillac
Albany, NY
2,178 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,178 reviews
November 21, 2024
Great customer service. I would recommend Otto Cadillac to anyone. Vehcile repairs were completed promptly. I would recommend Otto Cadillac to anyone. Vehcile repairs were completed promptly. More
by Dr72
Verified CustomerEmployees Worked With
November 21, 2024
They did a great job of getting me in and out quickly and even provided a free loaner car. Great customer service experience. even provided a free loaner car. Great customer service experience. More
by acwindover
November 21, 2024
Friendly and knowledgeable service department thats always there to help with any issues. What a great place! always there to help with any issues. What a great place! More
by No219
November 20, 2024
The service staff are awesome polite know you by name and always keep you posted always keep you posted More
by joanncoons
November 20, 2024
Amber was exceptionally courteous, knowledgeable and helpful. Shes a credit to your service department. Joe Ahearn helpful. Shes a credit to your service department. Joe Ahearn More
by jahearn
Employees Worked With
November 18, 2024
Great dealship. none better.they go out of there way to make u comfortable. 5 stars! none better.they go out of there way to make u comfortable. 5 stars! More
by guidry049
Employees Worked With
November 18, 2024
Amber is professional, friendly, and very easy to work with. She explained the cars needs well. Her obtaining a loaner car made the servicing less “painful”. I only want to work with her in the future. with. She explained the cars needs well. Her obtaining a loaner car made the servicing less “painful”. I only want to work with her in the future. It was disappointing though that the same exact work done earlier this year in Florida at a private shop was significantly more expensive. This makes me dealer shy. Amber helps even out the advantage of coming to Otto. More
by Michele
Employees Worked With
Other Employees :
The mechanic that worked on my car was great in showing me what was wrong. Sorry I forgot his name
November 18, 2024
The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great polite. Amazing service. Michael, sales is great More
by Janetpitt56
November 16, 2024
Great service. Amber keeps me up to date on required service and unfortunately the larger cost. Not her fault. I have been treated by the service dept as a VIP. Tha Amber keeps me up to date on required service and unfortunately the larger cost. Not her fault. I have been treated by the service dept as a VIP. Thank you. More
by psomers
November 16, 2024
Service was great and timing was what they told me. Only issue I had, I was quoted a price for an oil change, but when after it was performed I was told the quote was incorrect. They price I was t Only issue I had, I was quoted a price for an oil change, but when after it was performed I was told the quote was incorrect. They price I was told should've been honored. More
by BD
Employees Worked With
