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Otto Cadillac
Albany, NY
2,196 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,196 reviews
October 16, 2024
Customer service is amazing and very knowledgeable! !! Ask for Amber, she will make sure your taken care of!!! !! Ask for Amber, she will make sure your taken care of!!! More
by DJJAYWIL84
Verified CustomerEmployees Worked With
October 16, 2024
Great customer service. Knowledgeable and friendly staff. Accommodating and timely operations that’s good for all times. Knowledgeable and friendly staff. Accommodating and timely operations that’s good for all times. More
by ararjean59
Employees Worked With
October 16, 2024
As always, service manager Bill is exceptional, always addresses all my cars needs and concerns. addresses all my cars needs and concerns. More
by dreapiroli
Employees Worked With
October 16, 2024
The service department here is the best I’ve ever dealt with - friendly, helpful, efficient! I know my car will be done right here, too. I have full confidence in the mechanics’ expertise. with - friendly, helpful, efficient! I know my car will be done right here, too. I have full confidence in the mechanics’ expertise. More
by mlk1010
October 16, 2024
Been coming to Otto for over 20 years and trust the service department completely. Sad this was my last visit driving a Saturn, but hope to continue with the next car I purchase. service department completely. Sad this was my last visit driving a Saturn, but hope to continue with the next car I purchase. More
by Razchem
Employees Worked With
October 15, 2024
Great team works there. They are all welcoming, kind, and keep you up updated on the progress of the work being done on your car They are all welcoming, kind, and keep you up updated on the progress of the work being done on your car More
by sglawlor319
Employees Worked With
October 12, 2024
Steve and Ian were a pleasure to work with. It was one of my easiest car buying experiences. It was one of my easiest car buying experiences. More
by ajlaulette
October 12, 2024
This dealership is so friendly. I love coming here. They have me sold on Cadillac. I love coming here. They have me sold on Cadillac. More
by littlepinkcottage.aidonebergin
October 11, 2024
Friendly and knowledgeable staff willingness to help you and keep you updated would recommend to all and keep you updated would recommend to all More
by Hank
Employees Worked With
October 10, 2024
Although this visit was just a routine NYS inspection, I was still treated with the same excellence and professionalism as always. was still treated with the same excellence and professionalism as always. More
by MCARLSON4
Employees Worked With
