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Otto Cadillac
Albany, NY
2,192 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,192 reviews
May 19, 2025
It’s always a very personable and polite experience when you arrive at the service department. you arrive at the service department. More
by kaarnio
Verified CustomerEmployees Worked With
May 19, 2025
I NEVER pay an up charge for credit card use. If I knew I would have had sufficient cash. If I knew I would have had sufficient cash. More
by egroemer
May 19, 2025
Very courteous and professionalism team. Always on time with appointments. Love the car wash at the end of each service Always on time with appointments. Love the car wash at the end of each service More
by RUMBAU5
May 18, 2025
My car has been in for service for 35 days. I'm still waiting on reimbursement from a tow, and damaged driveway (due to transmission fluid). I'm still waiting on reimbursement from a tow, and damaged driveway (due to transmission fluid). More
by dlabunsk
May 18, 2025
No issues, completed sooner than expected Was surprised that the crew vacuumed the car. Was happy with the new system upon entering for a overall check that the crew vacuumed the car. Was happy with the new system upon entering for a overall check More
by dlabunsk
May 18, 2025
No issues, completed sooner than expected Was surprised that the crew vacuumed the car. Was happy with the new system upon entering for a overall check that the crew vacuumed the car. Was happy with the new system upon entering for a overall check More
by dlabunsk
May 18, 2025
Michael and the Otto team were great to work with. We were finished quick and he even took the time to send a toy to my son he left behind. 100% would do business with in the future We were finished quick and he even took the time to send a toy to my son he left behind. 100% would do business with in the future More
by yoshikawa0311
May 18, 2025
Great experience at Otto Cadillac. Steve and the rest of the staff at Otto was very easy to work with. Steve and the rest of the staff at Otto was very easy to work with. More
by LPAZIENZA
May 18, 2025
The Optiq rides great! Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. Charging is a bit quirky. My charger craps out regularly. Touch controls are not intuitive in every case but manageable with research. More
by vincerua
May 18, 2025
Absolutely can't stand this dealership. I really wish I could have bought the car somewhere else I really wish I could have bought the car somewhere else More
by Calanne
Employees Worked With
