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Otto Cadillac
Albany, NY
2,201 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,201 reviews
May 21, 2024
Otto Cadillac has wonderful customer service beginning to end. Steve was the best and thr prices are fantastic. end. Steve was the best and thr prices are fantastic. More
by smolenr972
Verified Customer
May 20, 2024
Bill and Amber were great. Got me in and out in time. Got everything done that I wanted, and nothing I didn't. Got me in and out in time. Got everything done that I wanted, and nothing I didn't. More
by Butterbean
May 19, 2024
I historically work with Bill in service and he is one of the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. the reasons I remain an OTTO customer, he goes the extra mile to help and he is always there when you need help the most. More
by frankoliv234
May 17, 2024
Great experience with Steve the salesman and a great experience with the service department getting a couple things fixed on my car very pleased thank you experience with the service department getting a couple things fixed on my car very pleased thank you More
by billduell49
May 16, 2024
Fantastic service and customer support. We choose Otto for the way they treat us as customers and the quality of the vehicle. We choose Otto for the way they treat us as customers and the quality of the vehicle. More
by paulot.truchard
May 15, 2024
Sales good. Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him Service manger (the male) arrogant know it all. I will not step foot in Otto again due to him More
by None
May 15, 2024
A very welcoming reception The waiting room is comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a thr comfortable with reading material and television coffee was available as well The work performed on my car was completed by professionals in a through and timely manner I appreciated the car wash Thank you for the excellent service! More
by Sulli
May 15, 2024
We had the greatest experience with everyone! We drove from out of town to lease our vehicle and are so glad we did. Would definitely do business with Otto again, especially Steve. We drove from out of town to lease our vehicle and are so glad we did. Would definitely do business with Otto again, especially Steve. More
by kimturner43
May 15, 2024
It is always a smooth transaction when dealing with Steve Lemon at Otto Cadillac. Thank you Lemon at Otto Cadillac. Thank you More
by jim@planetgyms.com
May 14, 2024
I am extremely pleased with the service department. Bill McLean has always done everything he could to make sure they found and corrected any problems with my vehicles. I have been going to Otto Cadill Bill McLean has always done everything he could to make sure they found and corrected any problems with my vehicles. I have been going to Otto Cadillac to have my Escalade serviced and repaired for 20 years. I trust Bill's opinion on the repairs of my vehicle and it is because of Bill that I just bought another Escalade ESV. Bill introduced me to Dan and it was a pleasure dealing with him in the purchase of the new Escalade ESV. My wife and I are very happy to have dealt with Dan. More
by snakepit028
