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Otto Cadillac
Albany, NY
2,207 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,207 reviews
February 20, 2024
Very nice! Quick and easy service Oil change was completed in about 40 minutes very pleased with service Quick and easy service Oil change was completed in about 40 minutes very pleased with service More
by capitallandcompanies518
Verified Customer
February 20, 2024
Very professional and friendly. Enjoyed the pictures that were taken and sent in a text to see the scratches Enjoyed the pictures that were taken and sent in a text to see the scratches More
by kathyhall822
February 20, 2024
Very kind, courteous, and professional. Kept me updated and informed every step of the way. Kept me updated and informed every step of the way. More
by kevinplace36@yahoo.com
February 20, 2024
I don’t normally complete reviews but Otto Cadillac earned and deserved my praise. Communication start to finish was clear, no pressure, allowed me the time to make well informed decisions. The car I earned and deserved my praise. Communication start to finish was clear, no pressure, allowed me the time to make well informed decisions. The car I chose matched that description and photos on website page. There were extra items they had to consider with my trade in but came through with a more than fair offer. Steve and Ian were just like a car buyer themselves in the fair treatment of me. More
by Dan D.
February 19, 2024
I am from out of state and came a long way to get the model/configuration I wanted. They made the process very easy and everyone at the dealership was helpful and friendly. I would definitely recommend O model/configuration I wanted. They made the process very easy and everyone at the dealership was helpful and friendly. I would definitely recommend Otto Cadillac. More
by mweiner1
Employees Worked With
Other Employees :
Jarred Rossi, Friendly and patient
February 18, 2024
Always very welcoming and accommodating. Top notch service. Can always trust they're looking out for my best interest and not screwing me over Top notch service. Can always trust they're looking out for my best interest and not screwing me over More
by trealtyf
Employees Worked With
Billy and Amber
February 18, 2024
The staff was professional, knowledgeable and understanding. Most of all they were upfront and responsive understanding. Most of all they were upfront and responsive More
by hpesoj59
February 17, 2024
Excellent communication with my salesman Steve Lamon . . efficient and diplomatic .. enjoyed this transaction need I say more? . efficient and diplomatic .. enjoyed this transaction need I say more? More
by usedpartnc
Employees Worked With
Other Employees :
Steve Lamont ..my salesman ...
February 17, 2024
It's was fine. Everything went as planned. They got done in a timely fashion. Good Everything went as planned. They got done in a timely fashion. Good More
by sara43
February 17, 2024
Very professional service. Everyone was very polite. Entire deal went very smooth. I would highly recommend this dealership. Thank you very much Michael , Declan and Ian I woul Everyone was very polite. Entire deal went very smooth. I would highly recommend this dealership. Thank you very much Michael , Declan and Ian I would shop at Otto again More
by mddingman45
