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Otto Cadillac

Albany, NY

Overview
Employees
Reviews
Vehicles
4.7
2,207 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 2,207 reviews

February 13, 2024

Fixed everything I asked for and the detailing looks great! Great communication. Fixed everything I asked for. I have no complaints. More

by Emilyrae8022
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
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February 13, 2024

One of the best buying experiences ever, knowledgeable and friendly people made the entire process informative, quick, and easy. Michael Caccese guided me through the process start to delivery, Nelson Ro More

by JOEGELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Rodriguez
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February 13, 2024

The experience was perfect, kind people, courteous, extremely professional. 100% of my business in the future More

by Markgwiz
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 18, 2024 -

Otto Cadillac responded

Thank you for your kind words. We truly appreciate your review and your business! Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

February 12, 2024

Always the best we have ever dealt with every single time!!!! From the moment I walk in until the moment I drive out... More

by RBLACKMAN
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Report | Print
February 12, 2024

Excellent communication Clean showroom- easy to work with and very friendly They were like family More

by afd601
Recommend Dealer
Yes
Employees Worked With
Bill. Amber
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February 10, 2024

I have already said they were excellent! Enough is enough I have been to Otto Cadillac many times and it's always been a good experience. More

by sevencinemas
Recommend Dealer
Yes
Employees Worked With
Amber Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
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February 10, 2024

For the last 10 to 12 years my experience has been excellent!! All my issues has alway been addressed More

by shihanbutler
Recommend Dealer
Yes
Employees Worked With
Amber Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Young
Report | Print
February 10, 2024

Bill and Kelsey are very friendly and professional! They are always helpful and easy to work with! More

by tinamturner
Recommend Dealer
Yes
Employees Worked With
Bill & Kelsey in Service department
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February 10, 2024

Always a pleasure to do business at Otto Personnel are very helpful and customer friendly More

by Tim1959
Recommend Dealer
Yes
Employees Worked With
Bill mclean
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February 10, 2024

Staff were very professional and clearly familiar with my Cadillac. They were professional and polite. More

by annerejack48
Recommend Dealer
Yes
Employees Worked With
Bill
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